Veidlapa Nr. M-3 (8)
Study Course Description

Social Pharmacy and Pharmaceutical Care

Main Study Course Information

Course Code
FFK_020
Branch of Science
Basic medicine; Social Pharmacy
ECTS
9.00
Target Audience
Pharmacy
LQF
Level 7
Study Type And Form
Full-Time

Study Course Implementer

Course Supervisor
Structure Unit Manager
Structural Unit
Department of Pharmacology and Pharmacotherapy
Contacts

Riga, 16 Konsula Street, ffk@rsu.lv, +371 67409213

About Study Course

Objective

1. Acquire principles of pharmaceutical care. 2. Develop counselling competence about the appropriate and safe use of medicines.

Preliminary Knowledge

Pharmacology, pharmacotherapy, communication psychology, ethics in pharmacy.

Learning Outcomes

Knowledge

1.Student knows: definition and principles of pharmaceutical care, classification of drug therapy problems, differences between different communication models, principles of differential diagnosis in pharmaceutical care.

Skills

1.Student is able to: identify conditions and barriers to successful collaboration, identify patient/client needs, medication problem(s), co-morbidities, current and past medication, formulate indication, classify medication therapy problems, formulate aim of medication therapy, analyse patient/client experience and use it in the counselling process, explain the proper use and storage of the medicine according to the needs of the client/patient, explain the possible side effects and how to deal with them, explain the possible interactions and how to solve them, use evidence-based, up-to-date information.

Competences

1.Consulting of pharmacy patients/clients on over-the-counter and prescription medications.

Assessment

Individual work

Title
% from total grade
Grade
1.

Individual work

-
-
Film analysis, repetition of previous knowledge about concrete topic, case study, three interviews/ consultations with patients, presentation of a pharmaceutical care plan. In order to evaluate the quality of the study course as a whole, the student must fill out the study course evaluation questionnaire on the Student Portal.

Examination

Title
% from total grade
Grade
1.

Examination

-
-
For home assignments – pass/ fail, OSCE assessment criteria available in e-studies.

Study Course Theme Plan

FULL-TIME
Part 1
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Communication between patient and pharmacist: communication models, patient perspective, preconditions and barriers to successful cooperation. Communication between pharmacist and doctor.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Structural components of communication: structure of conversation, active listening, asking questions, providing information.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Communication with patients of different ages, genders, temperaments and socio-economic backgrounds and with patients from different cultures.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Communication with patients of different ages, genders, temperaments and socio-economic backgrounds and with patients from different cultures.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Non-verbal communication. Emotional competence and empathy. Motivational interview.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Difficult conversations: A "Laboratory" for communication situations.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Difficult conversations: A "Laboratory" for communication situations.
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

The concept of pharmaceutical care. Care process and classification of drug therapy problems.
  1. Lecture

Modality
Location
Contact hours
On site
Other
2

Topics

Development of a pharmaceutical care plan. The concept of profession and ethics.
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Patient counselling about over-the-counter medicines. Pharmaceutical care for patients with chronic diseases.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Other
3

Topics

Pharmaceutical care. Concept of care. Patient experience in healthcare and in the medication use process.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Structure of the consultation. Prescription and over-the-counter medicines.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about over-the-counter medications.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about over-the-counter medications.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about over-the-counter medications.
Total ECTS (Creditpoints):
4.00
Contact hours:
41 Academic Hours
Final Examination:
Test (Semester)
Part 2
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about over-the-counter medications.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about over-the-counter medications.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about over-the-counter medications.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about over-the-counter medications.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about prescription medicines.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about prescription medicines.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about prescription medicines.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about prescription medicines.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about prescription medicines.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about prescription medicines.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about prescription medicines.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Consultation about prescription medicines.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Practical lesson with a patient-actor.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Practical lesson with a patient-actor.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Practical lesson with a patient-actor.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
3

Topics

Practical lesson with a patient-actor.
Total ECTS (Creditpoints):
5.00
Contact hours:
48 Academic Hours
Final Examination:
Exam (OSCE)

Bibliography

Required Reading

1.

Addison, B., Brown, A., Edwards, R., Gray, G. Minor Illness or Major Disease. 6th edition. Pharmaceutical Press, 2016.

2.

Dynamed, uz pierādījumiem balstīta medicīnas datubāze

3.

Poplavska, E., Ardava, E. Konsultācija aptiekā. Sociālās farmācijas un farmaceitiskās aprūpes kursa metodiskie norādījumi, 2015.

4.

Francis, S. Anne, Smith, F., Malkinson, J. Integrated Pharmacy Case Studies. Pharmaceutical Press, 2015.

Additional Reading

1.

Beardsley, R. S., Kimberlin, C. L., Tindall, W. N. Communication Skills in Pharmacy Practice. 5th edition. Lippincott Williams & Wilkins, 2019

2.

Berger, B. A. Communication Skills for Pharmacists: Building Relationships, Improving Patient Care. Jobson Medical Information LLC, 2009.

3.

Berger, B. A., Villaume, W. A. Motivational Interviewing for Health Care Professionals. A Sensible Approach, American Pharmacists Association, 2013.

4.

Cipolle, R. J., Strand, L. M., Morley, P. C. Pharmaceutical care practice. 3rd edition. McGraw Hill, 2012.

5.

Hardy, J. Patient Assessment in Pharmacy: A Culturally Competent Approach. Jones and Bartlett Learning, 2016.

6.

Judy, A., Brock, S. A. Healthcare Communication Using Personality Type: Patients Are Different! Routledge, 2000.

7.

Miller, W. R., Rollnick, S. Motivational interviewing: preparing people for change. 2nd edition. New York: Guilford Press, 2013.

8.

Omārova, S. Cilvēks runā ar cilvēku. Kamene, 2009.

9.

Rovers, J. P. Currie, J. D. eds. A Practical Guide to Pharmaceutical Care. American Pharmaceutical Association, 2003.

10.

Silverman, J., Kurtz, S., Draper, D. Skills for Communicating with Patients. 3rd edition. Radcliffe Publishing, 2005.