Social Pharmacy and Pharmaceutical Care
Study Course Implementer
Riga, 16 Konsula Street, ffk@rsu.lv, +371 67409213
About Study Course
Objective
1. Acquire principles of pharmaceutical care. 2. Develop counselling competence about the appropriate and safe use of medicines.
Preliminary Knowledge
Pharmacology, pharmacotherapy, communication psychology, ethics in pharmacy.
Learning Outcomes
Knowledge
1.Student knows: definition and principles of pharmaceutical care, classification of drug therapy problems, differences between different communication models, principles of differential diagnosis in pharmaceutical care.
Skills
1.Student is able to: identify conditions and barriers to successful collaboration, identify patient/client needs, medication problem(s), co-morbidities, current and past medication, formulate indication, classify medication therapy problems, formulate aim of medication therapy, analyse patient/client experience and use it in the counselling process, explain the proper use and storage of the medicine according to the needs of the client/patient, explain the possible side effects and how to deal with them, explain the possible interactions and how to solve them, use evidence-based, up-to-date information.
Competences
1.Consulting of pharmacy patients/clients on over-the-counter and prescription medications.
Assessment
Individual work
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
-
|
-
|
|
Film analysis, repetition of previous knowledge about concrete topic, case study, three interviews/ consultations with patients, presentation of a pharmaceutical care plan.
In order to evaluate the quality of the study course as a whole, the student must fill out the study course evaluation questionnaire on the Student Portal.
|
||
Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Examination |
-
|
-
|
|
For home assignments – pass/ fail, OSCE assessment criteria available in e-studies.
|
||
Study Course Theme Plan
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication between patient and pharmacist: communication models, patient perspective, preconditions and barriers to successful cooperation. Communication between pharmacist and doctor.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Structural components of communication: structure of conversation, active listening, asking questions, providing information.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Communication with patients of different ages, genders, temperaments and socio-economic backgrounds and with patients from different cultures.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Communication with patients of different ages, genders, temperaments and socio-economic backgrounds and with patients from different cultures.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Non-verbal communication. Emotional competence and empathy. Motivational interview.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Difficult conversations: A "Laboratory" for communication situations.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Difficult conversations: A "Laboratory" for communication situations.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The concept of pharmaceutical care. Care process and classification of drug therapy problems.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Other
|
2
|
Topics
|
Development of a pharmaceutical care plan. The concept of profession and ethics.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Patient counselling about over-the-counter medicines. Pharmaceutical care for patients with chronic diseases.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Other
|
3
|
Topics
|
Pharmaceutical care. Concept of care. Patient experience in healthcare and in the medication use process.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Structure of the consultation. Prescription and over-the-counter medicines.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about over-the-counter medications.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about over-the-counter medications.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about over-the-counter medications.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about over-the-counter medications.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about over-the-counter medications.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about over-the-counter medications.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about over-the-counter medications.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about prescription medicines.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about prescription medicines.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about prescription medicines.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about prescription medicines.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about prescription medicines.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about prescription medicines.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about prescription medicines.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Consultation about prescription medicines.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Practical lesson with a patient-actor.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Practical lesson with a patient-actor.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Practical lesson with a patient-actor.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
3
|
Topics
|
Practical lesson with a patient-actor.
|
Bibliography
Required Reading
Addison, B., Brown, A., Edwards, R., Gray, G. Minor Illness or Major Disease. 6th edition. Pharmaceutical Press, 2016.
Poplavska, E., Ardava, E. Konsultācija aptiekā. Sociālās farmācijas un farmaceitiskās aprūpes kursa metodiskie norādījumi, 2015.
Francis, S. Anne, Smith, F., Malkinson, J. Integrated Pharmacy Case Studies. Pharmaceutical Press, 2015.
Additional Reading
Beardsley, R. S., Kimberlin, C. L., Tindall, W. N. Communication Skills in Pharmacy Practice. 5th edition. Lippincott Williams & Wilkins, 2019
Berger, B. A. Communication Skills for Pharmacists: Building Relationships, Improving Patient Care. Jobson Medical Information LLC, 2009.
Berger, B. A., Villaume, W. A. Motivational Interviewing for Health Care Professionals. A Sensible Approach, American Pharmacists Association, 2013.
Cipolle, R. J., Strand, L. M., Morley, P. C. Pharmaceutical care practice. 3rd edition. McGraw Hill, 2012.
Hardy, J. Patient Assessment in Pharmacy: A Culturally Competent Approach. Jones and Bartlett Learning, 2016.
Judy, A., Brock, S. A. Healthcare Communication Using Personality Type: Patients Are Different! Routledge, 2000.
Miller, W. R., Rollnick, S. Motivational interviewing: preparing people for change. 2nd edition. New York: Guilford Press, 2013.
Omārova, S. Cilvēks runā ar cilvēku. Kamene, 2009.
Rovers, J. P. Currie, J. D. eds. A Practical Guide to Pharmaceutical Care. American Pharmaceutical Association, 2003.
Silverman, J., Kurtz, S., Draper, D. Skills for Communicating with Patients. 3rd edition. Radcliffe Publishing, 2005.