Veidlapa Nr. M-3 (8)
Study Course Description
Organisation of Health Care
Course Code
LF_598
Branch of Science
Clinical medicine; Health care sciences and services
ECTS
3.00
Target Audience
Nursing Science
LQF
Level 5
Study Type And Form
Full-Time
Study Course Implementer
Course Supervisor
Dzintra Vecbaštika
Structure Unit Manager
Dita Role
Structural Unit
RSU Liepāja Branch
Contacts
-
About Study Course
Objective
Promote the acquisition of knowledge on health organisation, policy and financing issues in Latvia and the world. Introduce students with theoretical management assumptions and practical methods, their applications. To raise awareness of the quality management system in the healthcare system.
Preliminary Knowledge
The concept of health, philosophy and medical ethics, introduction to evidence-based care, public health and epidemiology.
Learning Outcomes
Knowledge
1.As a result of the acquisition of the study course, students will be able to define health care policy, Latvian health policy documents. Formulate and explain the system of health care financing in Latvia and other European countries. Define the organisational structure of Latvia's health care, the levels of health care. Will be able to describe the application of general management principles and the specific features of the national healthcare system.
Skills
1.As a result of the acquisition of a study course, the student will be able to assess the documents of Latvian health care systems, requirements in the context of practice. Will be able to focus on the organisational structure and management of health care.
Competences
1.Be able to justify the limits of professional activity of their and other healthcare professionals in the context of healthcare policies and legislation; to extend a variety of health policy documents and legislation to the individual patient/client situation; to analyse, evaluate, synthesise and make recommendations on individual aspects of the health system; to analyse the basic principles of the quality management system.
Assessment
Individual work
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
-
|
-
|
|
Analysis of literature. Evaluating documents and situations and formulating opinions, presentations on lesson topics.
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||
Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Examination |
-
|
-
|
|
Case analysis (50%), presentation with a discussion and answers to questions (50%).
|
||
Study Course Theme Plan
FULL-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The health system in the world and Latvia. Principles of the organisation and management of health care. Main international and Latvian health policy documents. Legal bases for the healthcare system; principles for the financing of health care.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Organisation and organisation philosophy and strategy. Organisation culture.
Types of organisation structures, changes in structure, setting up an effective organisation structure.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Management of organizational resources (material and intangible), control efficient use of resources.
Analysis of organisation errors, transfer of experience to the organisation, analysis of future competencies.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Management decision-making; management styles; decision-making process.
Principles for human resource management in health care.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Management decision-making; management styles; decision-making process.
Principles for human resource management in health care.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Personnel forecasting and planning. Motivating staff, defining the pay system and evaluating the results of work.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Personnel forecasting and planning. Motivating staff, defining the pay system and evaluating the results of work.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Workshop: Searching for Personnel, Adaptation of Workers, Prevention of Mobing, Vocational Career, Evaluation of Personnel, Payment in Health Care.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The decision-making process and methods. Adoption of alternatives in the decision-making process. Adoption of a group of decisions. Method of nominal groups. Delphi method. The method of brain storm.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The decision-making process and methods. Adoption of alternatives in the decision-making process. Adoption of a group of decisions. Method of nominal groups. Delphi method. The method of brain storm.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Control. The nature of the controls in health-care organisations. Control process. External control of the healthcare organisation.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Control. The nature of the controls in health-care organisations. Control process. External control of the healthcare organisation.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Management of change, challenges and addressing it.
Risk management, types of risks and analysis. Creating a creative organisation environment.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Management of change, challenges and addressing it.
Risk management, types of risks and analysis. Creating a creative organisation environment.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Quality management: characterisation, overview of quality levels and quality systems.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Workshop: Conflict of generations in the health-care labour market. Command concept, building. Flexible human resources planning in health care. "Do things right or do the right things?" Qualitysafety in healthcare. Management of change in health care. Effective management of the team.
|
Total ECTS (Creditpoints):
3.00
Contact hours:
32 Academic Hours
Final Examination:
Test
Bibliography
Required Reading
1.
Abizāre V. Ievads uzņēmējdarbībā. RaKa 2004.
2.
Dukāte I. Vadībzinības rokasgrāmata. – R., Zvaigzne ABC, 2004.
3.
Forands I. Biznesa vadības tehnoloģijas. SIA “Latvijas izglītības fonds”, Rīga, 2004.
4.
Forands I., Personālvadība. Rīga, 1997.
5.
Garleja R., Darbs, organizācija un psiholoģija. RaKa 2003.
6.
Kehre M., Peronālmenedžments uzņēmumā. Biznesa augstskola “Turība”, Rīga , 2004.
7.
Pettere G. Voronova I., Riski uzņēmējdarbībā un to vadība. Banku augstskola. 2003.
8.
Pildavs J., Kvalitātes vadības teorijas pamati. 2004.
9.
Praude V., Beļčikovs J. Menedžments, Rīga, Vaidelote 2001.
10.
Spulle Ā.A. Praktiskais personālmenedžmets. Biznesa augstskola Turība, Rīga. 2004.
Additional Reading
1.
„The European Health Report 2009 ” WHO Europa, 2010.
2.
Robbins, S.P. Fundamentals of Management. Essential Concepts and Applications / Stephen P. Robbins, David A. Decenzo. – 4th ed. – Pearson Education, Inc., Prentice Hall.
3.
Robbins Stephen P., Coulter Mary. Management - 8-th ed. - Upper Saddle River: Pearson Prentice Hall, 2005.
4.
WHO Regional Office for Europe (2012) Moder Health Care Delivery Systems, Care Coordination and tehe Role of Hospitals. Copenhagen: WHO ROE
Other Information Sources
1.
International Organization for Standartdization, www.iso.org
2.
European Foundation for Quality Management, www.efqm.org
3.
American Quality Management, www.americanquality.com
4.
European Organization for Quality, www.eoq.org
5.
Institute of Quality Assurance, www.iqa.org
6.
Latvijas Kvalitātes asociācija, www.lka.lv