Veidlapa Nr. M-3 (8)
Study Course Description
Conflict Managment in Organisations and Labour Rights
Course Code
SBUEK_234
Branch of Science
-
ECTS
6.00
Target Audience
Business Management; Civil and Military Defense; Juridical Science; Management Science; Marketing and Advertising
LQF
Level 7
Study Type And Form
Full-Time; Part-Time
Study Course Implementer
Course Supervisor
Marta Urbāne
Structure Unit Manager
Ieva Puzo
Structural Unit
Faculty of Social Sciences
Contacts
Dzirciema street 16, Rīga, szf@rsu.lv
About Study Course
Objective
The aim of the study course is to develop an understanding of conflict management in organizations and practical conflict resolution skills, with a special focus on recent trends in labour law.
Preliminary Knowledge
Basic knowledge of business and law.
Learning Outcomes
Knowledge
1.Upon successful completion of the study course, students will be able to describe the ways, methods and strategies of modern conflict resolution, interpret the regulatory framework in labor law. Students will gain knowledge about business negotiations, the phases of the process, and business negotiations as a business process management in the company, as well as knowledge about types of business negotiations typical in business.
Skills
1.By successfully completing the study course, students will be able to find and use the most appropriate conflict resolution strategy, find solutions to labor law violations and apply regulatory framework. In addition, students will develop skills such as planning business negotiations, developing a strategy, including setting goals, identifying interests, identifying alternatives, raising agenda items, managing business negotiations, creating a discussion, overcoming dead ends, managing emotions in business negotiations, building contact in business negotiations , concluding a deal, recording results, forming a habit of self-reflection, for further improvement of business negotiation skills.
Competences
1.By successfully completing the study course, students are able to solve conflicts and legal problems related to labor law, including using the acquired knowledge in research and practical activities, as well as being able to effectively represent their (or the company's) interests in business negotiations, navigate the phases of the business negotiation process, and lead business negotiations as business process in the company, is able to maintain its position in business negotiations. Competence in business negotiations.
Assessment
Individual work
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
-
|
-
|
|
In e-studies, an electronic test on the current problems of labor law has been completed. Analysis of the court's judgment. Presentation on a current labor law issue. Mock transaction negotiation and case analysis.
After completing the study course, the student must provide feedback on the implementation of the study course by filling out the study course evaluation questionnaire.
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||
Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Examination |
-
|
-
|
|
The final grade consists of the sum of the grades of all intermediate tests. Knowledge will be evaluated in a 10-point system.
Individual project and presentation: 25%, Mock transaction negotiation and case analysis: 25% Test: 10%, Exam mark - 40%.
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Study Course Theme Plan
FULL-TIME
Part 1
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion, solving ethical dilemmas in business negotiations
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Resolution of labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Transaction negotiation process: phase model, setting goals, evaluating alternatives, obtaining information, creating an agenda, choosing a strategy
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The role of mediation in resolving labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflict management theory and practice
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Commercial transactions and the development of transaction negotiation theory, research directions
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Transaction negotiation process: phase model, setting goals, evaluating alternatives, obtaining information, creating an agenda, choosing a strategy
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion, solving ethical dilemmas in business negotiations
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflict management theory and practice
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion, solving ethical dilemmas in business negotiations
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Current problems of labor law
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Resolution of labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Preparation for negotiations. Psychological aspects in business negotiations, business negotiation styles
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Current problems of labor law
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Student presentations on the current problems of labor law
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The role of mediation in resolving labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Mock transaction negotiation
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Mock transaction negotiation
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Preparation for negotiations. Psychological aspects in business negotiations, business negotiation styles
|
Total ECTS (Creditpoints):
6.00
Contact hours:
40 Academic Hours
Final Examination:
Exam (Written)
PART-TIME
Part 1
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Student presentations on the current problems of labor law
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion, solving ethical dilemmas in business negotiations
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Commercial transactions and the development of transaction negotiation theory, research directions
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Mock transaction negotiation
|
Total ECTS (Creditpoints):
6.00
Contact hours:
24 Academic Hours
Final Examination:
Exam (Written)
Bibliography
Required Reading
1.
Darba likuma komentāri. I.Liepiņas, K.Rācenājas, N.Preisas redakcijā. Rīgā: Latvijas Brīvo arodbiedrību savienība, 2020. 438.lpp. (latviešu plūsmai)
2.
Slaidiņa, V., Skultāne, I. Darba tiesības. Papildināts un pārstrādāts izdevums. Rīga: Apgāds Zvaigzne ABC, 2023, 288.lpp. (latviešu plūsmai)
3.
Darba likums/Labor law
4.
Darba aizsardzības likums/Labor Protection Law
5.
Mediācijas likums/Mediation Law
6.
Latvijas Republikas Satversme/Constitution of the Republic of Latvia
Additional Reading
1.
Kārkliņa, A., Krēsliņš, Ē. Darba tiesību aktuālie problēmjautājumi//Jurista Vārds Nr. 12, 26.03.2019. (latviešu plūsmai)
2.
Raines, S.S. Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes. 2nd edition. Rowman & Littlefield Publishers, 2019, p.432
3.
Urbāne, M., Dovladbekova, I., Berķe-Berga, A. Legal Challenges of Teleworking in Latvia. Socrates, 2021, Nr.2 (20), p.58-66.
4.
Hategan, V. Communication perspectives in mediation and conflict resolution. International Journal of Communication. September 2020, Volume 10, Issue 3, p.303-308
5.
Eiropas cilvēka tiesību un pamatbrīvību aizsardzības konvencija/European Convention for the Protection of Human Rights and Fundamental Freedoms
6.
Schaerer, M. Power and negotiation: review of current evidence and future directions. Current Opinion in Psychology, Volume 33, 2020