Veidlapa Nr. M-3 (8)

Study Course Description

Businesslike Etiquette

Main Study Course Information

Course Code

LSPA_578

Branch of Science

Clinical medicine

ECTS

3.00

Target Audience

Medicine; Public Health

LQF

All Levels

Study Type And Form

Full-Time

Study Course Implementer

Course Supervisor

Irēna Upeniece

Structure Unit Manager

Uģis Ciematnieks

Structural Unit

Department of Sports Theory

Contacts

Riga, Cigoriņu Street 3, spk@rsu.lv, +371 67611559

About Study Course

Objective

Contemplate the rules of behaviour which are accepted in formal relations in Europe, that are topical also in Latvian society, as well as pay attention to standards of behaviour that are often exceeded.

Preliminary Knowledge

Psychology, philosophy, idea of universal human values.

Learning Outcomes

Knowledge

1.Students will be able to: • describe and present the current features of the applied label in different countries, developments and trends, the nature of the applied label;

2.• list clothing styles and specify criteria for selecting business clothing;

3.• to speak out about the culture and importance of clothing in shaping a professional image;

4.• describe the business types and behaviors of communication in the business environment: job interview, greeting, first impression, business interaction in the working environment, types of business meetings and parties;

5.• define the meaning of the minutes.

Skills

1.• skills and skills for creating applied label attributes: resume, drawing up a business card, preparing a motivation letter, writing an invitation;

2.• choice of business clothing, footwear and accessories, the skills to tie a tie (Windsor and Pa Windsor knot);

3.• selection and recommendations of applied gifts and flowers;

4.• use of labels and norms of mutual decency;

5.• explain the netiquette or network label guidelines.

Competences

1.• Creating a personal portfolio.

Individual work and tests

Individual work

2.• Choice of business clothing.

3.• Business connections in different countries around the world.

Individual work and tests

“Virtual travel”

Assessment

Individual work

Title	% from total grade	Grade
1. Individual work	-	Test
Create a resume, business card, motivation letter, business invitation independently. In accordance with the requirements to describe the types of business meetings and parties.
2. “Virtual travel”	-	10 points
Independent preparation of the presentation “Virtual travel” (travel to the chosen country, city) according to the requirements, presentation and evaluation of the work in the study group, self-assessment (questions, comments, travel experience).

Examination

Title	% from total grade	Grade
1. Examination	-	Test
Practical tests “applied label” at the beginning and end of the study process. Execution of works: resume, business card, motivation letter, invitation, types of business meetings and parties. Creative and active participation in the study course. Answers to questions.
2. Test	-	10 points
A test on the subjects of classes and lectures.

Study Course Theme Plan

FULL-TIME

Part 1

Lecture

Modality	Location	Contact hours
On site	Auditorium	2

Topics

First impression. Acquainting and greeting in business environment.

Lecture

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Business cards, their creating types and businesslike recommendations for exchange with the business cards. Business invitation and scheme of creating it.

Lecture

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Clothing styles, fashion. Formal style for men and women.

Lecture

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Etiquette types. Diplomatic protocols. Types of business meetings.

Lecture

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Curriculum vitae (CV), a letter of motivation and the preparation for a job interview, job interview types. Business communication in the work environment.

Class/Seminar

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Formal party types (time, characterisation, meals, drinks, clothing). Recommendations for behaviour at the table in business environment.

Class/Seminar

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Formal party types (time, characterisation, meals, drinks, clothing). Recommendations for behaviour at the table in business environment.

Class/Seminar

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Formal party types (time, characterisation, meals, drinks, clothing). Recommendations for behaviour at the table in business environment.

Class/Seminar

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Formal party types (time, characterisation, meals, drinks, clothing). Recommendations for behaviour at the table in business environment.

Class/Seminar

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Gifts, flowers, souvenirs in the business communication.

Class/Seminar

Modality	Location	Contact hours
On site	Auditorium	2

Topics

Gifts, flowers, souvenirs in the business communication.

Class/Seminar

Modality	Location	Contact hours
On site	Auditorium	2