Veidlapa Nr. M-3 (8)
Study Course Description
Quality Management in Patient Care
Course Code
MDAK_082
Branch of Science
-
ECTS
6.00
Target Audience
Nursing Science
LQF
Level 7
Study Type And Form
Full-Time
Study Course Implementer
Course Supervisor
Zane Tauriņa
Structure Unit Manager
Kristaps Circenis
Structural Unit
Department of Nursing and Obstetric Care
Contacts
Riga, Anniņmuižas bulvāris 26a, mdak@rsu.lv, +371 67061568
About Study Course
Objective
Develop an understanding of the quality assurance system, its principles and application in patient care. Get acquainted with the latest knowledge and theories of quality assurance, their application in improving patient care. Facilitate application of theoretical knowledge in practical work.
Preliminary Knowledge
Health care.
Learning Outcomes
Knowledge
1.After completing the study course, students will be able to explain the basic concepts and terminology in quality assurance; they will be able to evaluate the main competences of quality management. They will be aware of the role and tasks of the quality manager and the role of internal quality audit in system improvement.
Skills
1.Will be able to identify the processes which take place in a company, will be able to define process quality criteria and evaluate the effectiveness of the processes. After completing the study course, students will be able to independently develop a process description, analyse and evaluate the system performance, identify the necessary corrective and preventive actions.
Competences
1.After completing the study course, students will be able to independently develop a process description, analyse and evaluate system performance; identify necessary corrective and preventive actions, identify necessary corrective and preventive actions, identify opportunities for improvement.
Assessment
Individual work
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Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
-
|
-
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- Get acquainted with the readings;
- Get acquainted with the lecture materials, prepare questions;
- Independently perform tasks in groups;
- Prepare a presentation on the topic.
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Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Examination |
-
|
-
|
|
Independent preparation (70%) and presentation (10%) of the project application, ability to justify their opinion and provide arguments, to answer the questions (10%), as well as lecture and class attendance (10%).
|
||
Study Course Theme Plan
FULL-TIME
Part 1
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Lecture
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
|
Auditorium
|
2
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Topics
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Understanding of basic concepts and terminology. Principles of quality assurance system, benefits of introducing. Customer, identification of their needs
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Understanding of basic concepts and terminology. Principles of quality assurance system, benefits of introducing. Customer, identification of their needs
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
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|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Understanding of basic concepts and terminology. Principles of quality assurance system, benefits of introducing. Customer, identification of their needs
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Understanding of basic concepts and terminology. Principles of quality assurance system, benefits of introducing. Customer, identification of their needs
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Process approach to creating quality assurance system. Quality costs. Quality standards, their monitoring areas, differences
|
-
Lecture
|
Modality
|
Location
|
Contact hours
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|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Process approach to creating quality assurance system. Quality costs. Quality standards, their monitoring areas, differences
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
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|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Process approach to creating quality assurance system. Quality costs. Quality standards, their monitoring areas, differences
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Process approach to creating quality assurance system. Quality costs. Quality standards, their monitoring areas, differences
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
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Quality Manager, requirements, competences. The quality assurance system documentation, its importance
|
-
Lecture
|
Modality
|
Location
|
Contact hours
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|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Quality Manager, requirements, competences. The quality assurance system documentation, its importance
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Quality Manager, requirements, competences. The quality assurance system documentation, its importance
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Quality Manager, requirements, competences. The quality assurance system documentation, its importance
|
-
Lecture
|
Modality
|
Location
|
Contact hours
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|---|---|---|
|
On site
|
Auditorium
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2
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Topics
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Quality indicators, measuring, analysis
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Lecture
|
Modality
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Location
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Contact hours
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|---|---|---|
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On site
|
Auditorium
|
2
|
Topics
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Quality indicators, measuring, analysis
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
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|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Quality indicators, measuring, analysis
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Quality indicators, measuring, analysis
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
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Internal quality audit, audit planning, the procedure, requirements for the auditor
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Internal quality audit, audit planning, the procedure, requirements for the auditor
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Internal quality audit, audit planning, the procedure, requirements for the auditor
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Internal quality audit, audit planning, the procedure, requirements for the auditor
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Continuous improvement of quality assurance system, corrective and preventive actions, analysis of their effectiveness
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Continuous improvement of quality assurance system, corrective and preventive actions, analysis of their effectiveness
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Continuous improvement of quality assurance system, corrective and preventive actions, analysis of their effectiveness
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Continuous improvement of quality assurance system, corrective and preventive actions, analysis of their effectiveness
|
Total ECTS (Creditpoints):
6.00
Contact hours:
48 Academic Hours
Final Examination:
Exam (Written)
Bibliography
Required Reading
1.
D. Vasiļevsk. Kvalitātes nodrošināšanas vadība. R.: Juridiskā koledža, 2017, 234
2.
www.iso.org
3.
Ārvalstu studentiem/For international students:
4.
www.iso.org
Other Information Sources
1.
www.lka.lv
2.
www.lvs.lv
3.
www.asq.org
4.
www.efqm.org
5.
Ārvalstu studentiem/For international students:
6.
www.asq.org
7.
www.efqm.org