Veidlapa Nr. M-3 (8)
Study Course Description

Introduction of Digital Communication

Main Study Course Information

Course Code
KF_071
Branch of Science
Media and communications
ECTS
3.00
Target Audience
Communication Science
LQF
Level 6
Study Type And Form
Full-Time

Study Course Implementer

Course Supervisor
Structure Unit Manager
Structural Unit
Faculty of Social Sciences
Contacts

Dzirciema street 16, Rīga, szf@rsu.lv

About Study Course

Objective

To provide knowledge about the introduction of digital communication, specifics and the importance of user experience.

Preliminary Knowledge

Not required.

Learning Outcomes

Knowledge

1.As a result of studying the study course, students: 1. knows and will be able to practically apply the basics and possibilities of digital communication 2. will understands the basic principles of defining target audiences and knows how to apply a systematic approach to defining target audiences 3. will knows the main criteria and values for characterizing the audience 4. will knows the principles of user experience, the main values 5. will knows the most commonly used user experience research methods 6. will knows the most popular channels of digital communication and their context

Skills

1.As a result of successful completion of the study course, students will be able to: 1. to apply practical skills and knowledge in user research and analysis of the obtained results 2. to plan and implement the user experience research process 3. to evaluate the stages of the client's journey and provide an assessment for future improvements and changes 4. recognize examples of user-centered design, will be able to evaluate them.

Competences

1.As a result of successful completion of the study course, students acquire the following competencies and will be able to: 1. to plan and define the target audiences with a sufficiently high level of detail in order to use this data in the further creation of the communication plan and assessment; 2. to see in communication the main values of user experience or their shortcomings; 3. independently implement and analyze the activities carried out in the research of user experience, their results; 4. Reasonably support the evaluation of communication using user research.

Assessment

Individual work

Title
% from total grade
Grade
1.

Individual work

-
-
Create and fill in a target audience matrix for digital communication about a communication object of your choice. Implement a user testing plan using the think-aloud method.

Examination

Title
% from total grade
Grade
1.

Examination

-
-
Completing the seminar tasks is a mandatory prerequisite for successful completion of the course
2.

Examination

-
-
Group work – development and presentations of the user experience assessment project; independent studies and activity in the exchange of knowledge in classes; exam.

Study Course Theme Plan

FULL-TIME
Part 1
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Digital Communication: An Introduction
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Target audiences, their definition, goals and needs
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Types of digital communication: strategies and channels
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Digital communication: an analysis of examples
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

User Experience: An Introduction
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Value of user experience
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

User research methods
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Principles of user-centered design
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Customer journey, user research practical tools
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Creating a communication and user testing plan
Total ECTS (Creditpoints):
3.00
Contact hours:
20 Academic Hours
Final Examination:
Exam (Written)

Bibliography

Required Reading

1.

Steve Krug. Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability

2.

Will Grant. 101 UX Principles: A definitive design guide. 2018

Additional Reading

1.

Nirs Eijals, Raiens Hūvers. Noķert uz āķa. Kā radīt paradumus veidojošus produktus. 2019

2.

Emmanuelle Savarit. Practical User Research. 2020

3.

Susan Weinschenk. 100 Things Every Designer Needs to Know About People. 2nd edition, 2020

Other Information Sources