Veidlapa Nr. M-3 (8)
Study Course Description
Consumer Rights
Course Code
JF_109
Branch of Science
Law; State's Rights
ECTS
3.00
Target Audience
Juridical Science
LQF
Level 6
Study Type And Form
Full-Time; Part-Time
Study Course Implementer
Course Supervisor
Andris Šķesters
Structure Unit Manager
Ieva Puzo
Structural Unit
Faculty of Social Sciences
Contacts
Dzirciema street 16, Rīga, szf@rsu.lv
About Study Course
Objective
Introduce students to basics of consumer rights protection. Facilitate the students’ ability to independently analyse consumer rights protection issues, while simultaneously explaining the theoretical basis and foundations of consumer rights protection, focusing on current issues of consumer rights protection nowadays.
Preliminary Knowledge
Introduction to Law. Theory of Law. Introduction to Civil Law
Learning Outcomes
Knowledge
1.As a result of the completion of the course, students acquire knowledge of national and European Union regulatory enactments and international law regulations in the field of consumer protection and the findings of case law in the application of legal norms.
Skills
1.On completion of the study course, students will have acquired skills to analyse and evaluate basic issues of consumer rights protection. Ability to solve practical tasks in the field of the consumer rights protection. Ability to evaluate and identify breaches of consumer rights and find appropriate solutions. Communication skills: Ability to communicate on the consumer rights protection issues. Ability to communicate on a topic, using the appropriate terminology. Advanced learning skills: The skills of selecting and evaluating literature sources and legislation on the particular topic. Ability to apply laws and regulations related to the study course acquired.
Competences
1.On completion of the study course, students will be able to carry out tasks related to consumer rights, to use knowledge and skills for professional and personal development. Application of legal provisions not only “mechanically” but in line with public interests and priorities, thereby synthesizing the skills in working with regulatory framework and the comprehension of the law in general.
Assessment
Individual work
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Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Preparation of a presentation on a current consumer rights issue |
50.00% from total grade
|
10 points
|
|
Presentation on a topical issue in the field of consumer rights protection. Independent study of literature and laws and regulations. |
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Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Exam |
50.00% from total grade
|
10 points
|
|
The exam consists of two parts: (1) theoretical questions on current topics in the development of legal regulations in consumer rights; (2) case - study. |
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Study Course Theme Plan
FULL-TIME
Part 1
-
Lecture
|
Modality
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Location
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Contact hours
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|---|---|---|
|
On site
|
Auditorium
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2
|
Topics
|
The place of consumer rights within the legal system. The subject matter of consumer rights regulation. Consumer protection systems: the United Nations, the United States of America, the European Union, and national consumer protection systems. Principles of consumer protection: (1) freedom of consumer choice; (2) prohibition of unfair contract terms; (3) legal equality of contracting parties; (4) prohibition of discrimination.” Prohibition of unfair contract terms.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The place of consumer rights within the legal system. The subject matter of consumer rights regulation. Consumer protection systems: the United Nations, the United States of America, the European Union, and national consumer protection systems. Principles of consumer protection: (1) freedom of consumer choice; (2) prohibition of unfair contract terms; (3) legal equality of contracting parties; (4) prohibition of discrimination.” Prohibition of unfair contract terms.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
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Concept of unfair commercial practices. Commercial practice not in accordance with professional diligence. Misleading commercial practice. Aggressive commercial practice. Legal remedies against unfair commercial practices. Code of good practice. Functions of the Consumer Rights Protection Centre. Role of the Health Inspectorate in consumer protection
Dispute resolution in civil proceedings. Dispute resolution in administrative proceedings. Consumer Dispute Resolution Commission.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Concept of unfair commercial practices. Commercial practice not in accordance with professional diligence. Misleading commercial practice. Aggressive commercial practice. Legal remedies against unfair commercial practices. Code of good practice. Functions of the Consumer Rights Protection Centre. Role of the Health Inspectorate in consumer protection
Dispute resolution in civil proceedings. Dispute resolution in administrative proceedings. Consumer Dispute Resolution Commission.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Concept of unfair commercial practices. Commercial practice not in accordance with professional diligence. Misleading commercial practice. Aggressive commercial practice. Legal remedies against unfair commercial practices. Code of good practice. Functions of the Consumer Rights Protection Centre. Role of the Health Inspectorate in consumer protection
Dispute resolution in civil proceedings. Dispute resolution in administrative proceedings. Consumer Dispute Resolution Commission.
|
Total ECTS (Creditpoints):
3.00
Contact hours:
10 Academic Hours
Final Examination:
Exam (Written)
PART-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The place of consumer rights within the legal system. The subject matter of consumer rights regulation. Consumer protection systems: the United Nations, the United States of America, the European Union, and national consumer protection systems. Principles of consumer protection: (1) freedom of consumer choice; (2) prohibition of unfair contract terms; (3) legal equality of contracting parties; (4) prohibition of discrimination.” Prohibition of unfair contract terms.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Concept of unfair commercial practices. Commercial practice not in accordance with professional diligence. Misleading commercial practice. Aggressive commercial practice. Legal remedies against unfair commercial practices. Code of good practice. Functions of the Consumer Rights Protection Centre. Role of the Health Inspectorate in consumer protection
Dispute resolution in civil proceedings. Dispute resolution in administrative proceedings. Consumer Dispute Resolution Commission.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
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Safety of goods and services. Liability of responsible parties for the safety of goods and services. Types of legal liability for violations in the field of safety of goods and services: administrative liability, civil liability, criminal liability, and disciplinary liability. Control of the safety of goods and services. The concept of quality – subjective and objective quality criteria. Standardization and certification.
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-
Lecture
|
Modality
|
Location
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Contact hours
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|---|---|---|
|
On site
|
Auditorium
|
2
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Topics
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Distance contract; contract concluded outside the place of permanent sale or provision of services of an undertaking (company). Consumer protection in the field of financial services. Fixing the annual interest rate in consumer credit agreements. Requirements for consumer credit ads. Consumer protection in passenger transport contracts: 1) air traffic; 2) water transport; 3) rail traffic. Air Transport Agreement (Brussels Convention). Regulation No 261/2001
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
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Regulatory framework for digital content in consumer law. Digital services Act (Regulation No 2022/2065). Information Society and information Society services Law. Commercial communications as a digital service. Restrictions on illegal online content and requesting information from an intermediary service provider.
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Total ECTS (Creditpoints):
3.00
Contact hours:
10 Academic Hours
Final Examination:
Exam (Written)
Bibliography
Required Reading
1.
B.Vītoliņa "Patērētāju tiesību aizsardzības pamati", Zvaigzne ABC. 2015
2.
Bierande R. Patērētājs. Viņa tiesības un intereses, “Latvijas Vēstnesis”, 16.03.2000., nr. 98/99
3.
Broka B. Patērētājs un Komersants, kurš spēcīgāks? II pasaules Latviešu zinātnieku kongress, Rīga 14.-15.augusts, 2001. Zinātnisko referātu tēžu krājums.
4.
Broka B. Patērētāju tiesību aizsardzības aktualitātes Baltijas valstīs. // Starptautiskās konferences materiāli. Tiesību transformācijas problēmas sakarā ar integrāciju Eiropas Savienībā. Rīga, 2003.
5.
Torgāns K., Jemeļjanova M., Burkovska V. Produkcijas kvalitāte, likums patērētāja tiesības., Rīga, 1994.
6.
Utehins G.. Produkcijas standartizācija un sertifikācija. Starptautiskās un nacionālās organizācijas, Rīga, 1995.
7.
Dobson P. Sale of Goods and Consumer Credit., London, Sweet&Maxwell, 1996.
8.
Ole Lando. The Structure and Salient Features of the Principles of European Contract Law.,
9.
Juridica International, Law Review University of Tartu, Estonia VI/2001.
Additional Reading
1.
Likumi:
2.
Patērētāju tiesību aizsardzības likums
3.
Preču un pakalpojumu drošuma likums
4.
Informācijas sabiedrības pakalpojumu likums
5.
Maksājumu pakalpojumu un elektroniskās naudas likums
6.
Reklāmas likums
7.
Negodīgas komercprakses aizlieguma likums
8.
Alkoholisko dzērienu aprites likums
9.
Likums „Par tabakas izstrādājumu realizācijas, reklāmas un lietošanas ierobežošanu”
10.
Likums „Par atbilstības novērtēšanu”
11.
Likums „Par atbildību par preces un pakalpojumu trūkumiem”
12.
Likums „Par mērījumu vienotību”
13.
Likums „Par bīstamo iekārtu tehnisko uzraudzību”
14.
MK noteikumi
15.
MK 2006. gada 1. augusta noteikumi Nr.632 „Patērētāju tiesību aizsardzības centra nolikums”
16.
MK 2010. gada 12. maija noteikumi Nr. 440 „Noteikumi par tirdzniecības veidiem, kas saskaņojami ar pašvaldību, un tirdzniecības organizēšanas kārtību”
17.
MK 2011. gada 21. jūnija noteikumi Nr. 480 „Noteikumi par kārtību, kādā tiek marķētas preces, kas saistītas ar enerģijas un citu resursu patēriņu, kā arī to reklāmu un uzraudzību”
18.
MK 2014.gada 20.maija noteikumi Nr.255 “Noteikumi par distances līgumu”
19.
MK 2014.gada 20.maija noteikumi Nr.254 ”Noteikumi par līgumu, kas noslēgts ārpus pastāvīgās saimnieciskās vai profesionālās darbības vietas”