Veidlapa Nr. M-3 (8)
Study Course Description
Communication Culture in Dentistry
Course Code
MMK_022
Branch of Science
Clinical medicine
ECTS
3.00
Target Audience
Dentistry
LQF
Level 7
Study Type And Form
Full-Time
Study Course Implementer
Course Supervisor
Ingrīda Čēma
Structure Unit Manager
Ilze Akota
Structural Unit
Department of Oral and Maxillofacial Surgery and Oral Medicine
Contacts
Riga, 20 Dzirciema Street, oralpatokat@rsu.lv, +371 67409136
About Study Course
Objective
To learn about basics of communication culture, in order to become wise, competent, approved, skilled dentist and member of the society.
Preliminary Knowledge
To start study course (or semester) all previous assessments according to Study plan (D1) should be successfully passed.
High school level knowledge and motivation to become a successful and good dentist.
Learning Outcomes
Knowledge
1.Knowledge of communication psychology to form relationships with colleagues, patients and society in Latvia, other countries and cultures.
Skills
1.To learn how to successfully take part in and form work collectives and present themselves as educated, competent, knowledgeable, skillful doctor in Latvia and foreign countries.
Competences
1.To know rules of communication psychology to successfully join any society. To know how to collaborate with all colleagues in dental practice and academic environment. To be able to solve conflicts.
Assessment
Individual work
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
-
|
-
|
|
Studies of visual material given in lectures and practical classes. Studies of obligatory literature material. Taking part in variety of everyday, academic and scientific activities in order to observe communication culture and behavior. Analysis of situations in discussions with colleagues.
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||
Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Examination |
-
|
-
|
|
Ability to actively take part in discussions about topics of lectures. To make presentations about traditions in other cultures. To solve given tasks about everyday situations. Mark in the final exam is also the mark for the study course (100%).
|
||
Study Course Theme Plan
FULL-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Definition of communication culture. Overall aspects of communication psychology and their significance for successful work in dentistry.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Analysis of first lecture and some general tests.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The role of a personality in communication. Temperament, character. Psychology tests and their usage in communication.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Psychology tests and their analysis.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication psychology in collectives (work, society, family).
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Role plays and analysis.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication psychology aspects when forming relationships with patients. Keys to successful collaboration.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The role of first impression, conversation, verbal and nonverbal communication.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication psychology in relationships with colleagues and society, and ethical norms.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Learning to perform publicly, talk, listen, interview.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflicts, their forming, methods of solving and their usage in dental praxis.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflict tests, analysis, solving praxis.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication with colleagues and other people all around the world. The meaning of diversity of culture, education, origin, parenting in the communication.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Individual work. Make a presentation about communication peculiarities in a specific country.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Oath of a doctor today. The role of knowledge and education in communication.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Analysis of our mutual communication. Positive things. Things we can approve.
|
Total ECTS (Creditpoints):
3.00
Contact hours:
32 Academic Hours
Final Examination:
Exam (Written)
Bibliography
Required Reading
1.
Maria, Α., Anna, K., Andreas, K., & Ioannis, T. (2016). Basic Tips for Communicating with A New Dental Patient.ARC Journal of Dental Science Volume 1, Issue 4, 2016, PP 4-11 ISSN No. (Online): 2456-0030 DOI: http://dx.doi.org/10.20431/2456-0030.0104002
2.
Waylen, A. (2017). The importance of communication in dentistry. Dental update, 44, 774-780. DOI: 10.12968/denu.2017.44.8.774
3.
Patient Communications: A Guide for Dentists. NSDA, Nova Scotia Dental Association
Additional Reading
1.
Aleksandrova V., Stoykova M., Musurlieva N. Communication skills in the dental practice: a review. Stoma EduJ. 2016;3(1-2):63-67 DOI: 10.25241/stomaeduj.2016.3(1-2).art.9
2.
Leadership and Communication in Dentistry: A Practical Guide to Your Practice, Your Patients, and Your Self. 1st edition, Joseph P. Graskemper, 2019, John Wiley & Sons, Inc. Print ISBN:9781119557210 |Online ISBN:9781119557128
3.
Five Common Mistakes Every New Dentist Should Avoid
4.
Ričards Vebsters. Sejas vaibstu lasīšana. Jumava 2013.
5.
Bens Embridžs. PSY-Q. Jāņa rozes apgāds, 2015.
6.
Ārvalstu studentiem/For international students
7.
Aleksandrova V., Stoykova M., Musurlieva N. Communication skills in the dental practice: a review. Stoma EduJ. 2016;3(1-2):63-67 DOI: 10.25241/stomaeduj.2016.3(1-2).art.9
8.
Five Common Mistakes Every New Dentist Should Avoid