Veidlapa Nr. M-3 (8)
Study Course Description
Business Etiquette
Course Code
LSPA_422
Branch of Science
Health sciences
ECTS
2.00
Target Audience
Pedagogy; Rehabilitation; Sports Trainer
LQF
Level 6
Study Type And Form
Full-Time
Study Course Implementer
Course Supervisor
Monta Jakovļeva
Structure Unit Manager
Diāna Laipniece
Structural Unit
Latvian Academy of Sport Education (LASE)
Contacts
LASE, Brivibas Drive 333, Riga, LV-1006
About Study Course
Objective
Enable a prospective specialist to acquire key competences in the development of generic, applied and formal contacts that are conducive to modern standards.
Preliminary Knowledge
Leadership basics, professional ethics, contact psychology.
Learning Outcomes
Knowledge
1.Knows the basic principles of applied label collaboration, forms and techniques of official and informal contact.
Individual work and tests
Test
Skills
1.Is able to apply theoretical knowledge in applied etiquette and behavioural culture practically in the interests of achieving the common goal.
Individual work and tests
Developing a presentation on a selected study course topic
Competences
1.Able to handle matters of applied co-operation independently and within a team, organise practical contacts and implement communicative processes.
Assessment
Individual work
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Developing a presentation on a selected study course topic |
50.00% from total grade
|
10 points
|
|
Written work in PWP version |
||
Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Test |
50.00% from total grade
|
10 points
|
|
Culture of behaviour in everyday and business environments |
||
Study Course Theme Plan
FULL-TIME
Part 6
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
The role of etiquette in society. Label origin, features, types
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
The role of etiquette in society. Label origin, features, types
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
First impression. Greeting and saying goodbye in a business environment
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
First impression. Greeting and saying goodbye in a business environment
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
Applied label as part of corporate culture
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
Applied label as part of corporate culture
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
Applied label as part of corporate culture
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
The outer form of a business person.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
The outer form of a business person.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
The outer form of a business person.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
Characterisation of the types of applied ethickette. Language culture and service conversations. A culture of telecoms. Business minutes, presentations, receptions.
|
-
Test
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
Characterisation of the types of applied ethickette. Language culture and service conversations. A culture of telecoms. Business minutes, presentations, receptions.
|
Total ECTS (Creditpoints):
2.00
Contact hours:
22 Academic Hours
Final Examination:
Exam (Written)
Bibliography
Required Reading
1.
Dubkēvičs L., Ķestere I. Saskarsme. Lietišķā etiķete. R.: Jumava, 2003.(akceptējams izdevums)
2.
Kincāns V. Etiķete sadzīvē, lietišķajos kontaktos, starptautiskajās attiecībās. R.:SIA Biznesa partneri, 2000. (akceptējams izdevums)
3.
Vanderbilta E. Lielā etiķetes grāmata. R.:Jumava, 2012. (akceptējams izdevums)
4.
Ķestere I. Lietišķā etiķete.Eiropas pieredze. R.:Zvaigzne ABC, 2007 (akceptējams izdevums)
Additional Reading
1.
Odiņa A. Lietišķās un oficiālās uzvedības grāmata. R: Apgāds Zelta grauds, 2011. (akceptējams izdevums)
2.
Fosters D. Lietišķā etiķete Eiropā. R:, Zvaigzne ABC, 2005. (akceptējams izdevums)
3.
Odiņa A. Protokols. R:, 2003. (akceptējams izdevums)
4.
Latiševs U. Lietišķas sarunas un lietišķie kontakti. R:, 1995. (akceptējams izdevums)
5.
Veics V. Uzvedības kultūra saskarsmē. R: , 2000. (akceptējams izdevums)