Veidlapa Nr. M-3 (8)
Study Course Description
Crisis and Change Management
Course Code
JF_516
Branch of Science
Law
ECTS
3.00
Target Audience
Civil and Military Defense; Juridical Science
LQF
Level 6
Study Type And Form
Full-Time; Part-Time
Study Course Implementer
Course Supervisor
Valdis Voins
Structure Unit Manager
Ieva Puzo
Structural Unit
Faculty of Social Sciences
Contacts
Dzirciema street 16, Rīga, szf@rsu.lv
About Study Course
Objective
To give knowledge and skills in crisis management, strategic planning, management, process that prevents possible risks, ensuring the continuity of the organization's activities with planned management. You will learn about crisis management teams, which coordinate and manage the operation and information system before the crisis, during the crisis and after the crisis, as well as the principle of formation.
Preliminary Knowledge
It is necessary to acquire knowledge in advance by studying study courses and subjects: "First aid", "Police law", "Professional physical training", "Criminal studies", "Criminal law", "Shooting training".
Learning Outcomes
Knowledge
1.Students will know the competence of the State Police structure, the main structural units in the management of crisis situations in the country; will learn the duties, rights and tactics of the State Police employees in crisis situations; will learn the basic elements of risk analysis and action tactics in situations of increased danger in order to be able to apply them in practice.
Skills
1.Ability to apply the principles of strategic thinking; ensure operational and successful planning; the ability to act promptly to reduce the negative impact of the crisis; the ability to navigate the sources of legal regulation and independently find a successful solution to the issue related to the service task.
Competences
1.Students will be able to describe, formulate and communicate practical issues and offer solutions, perform problem analysis of practical issues; will be able to take professional responsibility and make decisions about performing and planning complex tasks; will be able to correctly qualify the offense and independently choose an appropriate model of action in the specific situation, adequately documenting the circumstances of the event; will be able to work in a team, as well as independently make a decision in high-risk work situations; plan and organize small group work in search and arrest situations.
Assessment
Individual work
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
-
|
-
|
|
The independent work consists of a group project: analysis of situations, discussions and preparation of a public presentation.
|
||
Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Examination |
-
|
-
|
|
A student who has attended less than half of the lectures and has not successfully passed the intermediate test independently - the practical work - may not be admitted to the exam. The final grade of the course consists of a successful exam grade of 50%, the main criterion of which is the amount and quality of acquired knowledge, and independent work of 50%.
|
||
Study Course Theme Plan
FULL-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
1. Types of crises, their causes and prevention options.
1.1. Malicious Offense Crisis.
1.2. Confrontational crisis.
1.3. Economic crisis.
1.4. Conflict resolution options.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
1. Types of crises, their causes and prevention options.
1.1. Malicious Offense Crisis.
1.2. Confrontational crisis.
1.3. Economic crisis.
1.4. Conflict resolution options.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
2. Risk assessment.
2.1. Material and less material risks.
2.2. Risk assessment plan.
2.3. Prevention of potential risks.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
2. Risk assessment.
2.1. Material and less material risks.
2.2. Risk assessment plan.
2.3. Prevention of potential risks.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
2. Risk assessment.
2.1. Material and less material risks.
2.2. Risk assessment plan.
2.3. Prevention of potential risks.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
2. Risk assessment.
2.1. Material and less material risks.
2.2. Risk assessment plan.
2.3. Prevention of potential risks.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
3. Crisis plan.
3.1. Preparation of the plan.
3.2. Evaluating the adequacy of security measures resources.
3.3. Business continuity planning.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
3. Crisis plan.
3.1. Preparation of the plan.
3.2. Evaluating the adequacy of security measures resources.
3.3. Business continuity planning.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
3. Crisis plan.
3.1. Preparation of the plan.
3.2. Evaluating the adequacy of security measures resources.
3.3. Business continuity planning.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
3. Crisis plan.
3.1. Preparation of the plan.
3.2. Evaluating the adequacy of security measures resources.
3.3. Business continuity planning.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
4. Implementation and management of the crisis plan.
4.1. Crisis management team.
4.2. Cooperation partners in solving the crisis.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
4. Implementation and management of the crisis plan.
4.1. Crisis management team.
4.2. Cooperation partners in solving the crisis.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
5. Evaluation of the execution of the crisis management plan.
5.1. Evaluation of the adequacy and effectiveness of the plan.
5.2. Assessment of situations.
5.3. Assessment of future risks.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
5. Evaluation of the execution of the crisis management plan.
5.1. Evaluation of the adequacy and effectiveness of the plan.
5.2. Assessment of situations.
5.3. Assessment of future risks.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
6. Crisis communication.
6.1. Cooperation with the mass media in informing the public.
6.2. Tasks and role of public relations workers.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
6. Crisis communication.
6.1. Cooperation with the mass media in informing the public.
6.2. Tasks and role of public relations workers.
|
Total ECTS (Creditpoints):
3.00
Contact hours:
32 Academic Hours
Final Examination:
Exam
PART-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
1. Types of crises, their causes and prevention options.
1.1. Malicious Offense Crisis.
1.2. Confrontational crisis.
1.3. Economic crisis.
1.4. Conflict resolution options.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
2. Risk assessment.
2.1. Material and less material risks.
2.2. Risk assessment plan.
2.3. Prevention of potential risks.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
3. Crisis plan.
3.1. Preparation of the plan.
3.2. Evaluating the adequacy of security measures resources.
3.3. Business continuity planning.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
6. Crisis communication.
6.1. Cooperation with the mass media in informing the public.
6.2. Tasks and role of public relations workers.
|
Total ECTS (Creditpoints):
3.00
Contact hours:
12 Academic Hours
Final Examination:
Exam
Bibliography
Required Reading
1.
Vispārēja cilvēktiesību deklarācija (ANO Ģenerālā Asambleja pieņēmusi 1948. gada 10. decembrī). (akceptējams izdevums)
2.
Eiropas Savienības Pamattiesību harta. Eiropas Savienības Oficiālais Vēstnesis C 202/389.
3.
“Konvencija pret spīdzināšanu un citādu cietsirdīgu, necilvēcisku vai cilvēka cieņu pazemojošu apiešanos un sodīšanu.” 10.12.1984. (akceptējams izdevums)
4.
“Eiropas Cilvēktiesību konvencija un tās 1.,2.,4.,7.,11. protokols.” 04.11.1950. (akceptējams izdevums)
5.
Komisijas Paziņojums Eiropas Parlamentam, Padomei, Eiropas Ekonomikas un Sociālo Lietu Komitejai un Reģionu Komitejai «Rīcības plāns sabiedrisku vietu aizsardzības uzlabošanai» Briselē, 18.10.2017.
6.
Padomes Direktīva 2008/114/EK 2008. gada 8. decembris «Par to, lai apzinātu un noteiktu Eiropas Kritiskās infrastruktūras un novērtētu vajadzību uzlabot to aizsardzību» (Dokuments attiecas uz EEZ).
7.
Komisijas Paziņojums Pamatnostādnes par to, kā ziņot par katastrofu riska pārvaldību, Lēmuma Nr.1313/2013/ES 6. panta 1. punkta d) apakšpunkts (2019/C 428/07).
8.
P7_TA(2010)0419 Civilmilitārā sadarbība un civilo un militāro spēju attīstīšana Eiropas Parlamenta 2010. gada 23. novembra rezolūcija par civilmilitāro sadarbību un civilo un militāro spēju attīstīšanu (2010/2071(INI)). (akceptējams izdevums)
9.
Likums “Latvijas Republikas Satversme” 15.02.1922.
10.
„Krimināllikums” 17.06.1998.
11.
„Kriminālprocesa likums” 21.04.2005.
12.
“Administratīvās atbildības likums” Pieņemts: 25.10.2018.Stājas spēkā: 01.07.2020.
13.
“Administratīvo sodu likums par pārkāpumiem pārvaldes, sabiedriskās kārtības un valsts valodas lietošanas jomā” Pieņemts: 07.05.2020.Stājas spēkā: 01.07.2020.
14.
Likums «Par policiju» Pieņemts: 04.06.1991.Stājas spēkā: 04.06.1991.
15.
“Valsts drošības iestāžu likums Pieņemts: 05.05.1994.Stājas spēkā: 19.05.1994.
16.
“Nacionālās drošības likums” Pieņemts: 14.12.2000.Stājas spēkā: 12.01.2001.
17.
«Nacionālo bruņoto spēku likums» Pieņemts: 04.11.1999. Stājas spēkā: 08.12.1999.
18.
"Paziņošanas likums" 16.06.2010.
19.
Likums “Par ārkārtējo situāciju un izņēmuma stāvokli” Pieņemts: 07.03.2013.Stājas spēkā: 10.04.2013.
20.
Likums “Par radiācijas drošību un kodoldrošību” Pieņemts: 26.10.2000.Stājas spēkā: 21.11.2000.
21.
“Civilās aizsardzības un katastrofas pārvaldīšanas likums” Pieņemts: 05.05.2016.Stājas spēkā: 01.10.2016.
22.
«Epidemioloģiskās drošības likums»Pieņemts: 11.12.1997.Stājas spēkā: 13.01.1998.
23.
Likums “Par pašvaldībām”.
24.
“Informācijas atklātības likums”.
25.
Likums “Par presi un citiem masu informācijas līdzekļiem”.
26.
„Iesniegumu likums” 27.09.2007.
27.
“Valsts pārvaldes iekārtas likums” Ministru kabineta 2010. gada 28. septembra instrukcija Nr. 16 ,,Kārtība, kādā valsts augstākās amatpersonas apziņojamas valsts apdraudējuma gadījumā un par ārkārtas notikumiem valstī''.
28.
Ministru kabineta 2005. gada 19. jūlija noteikumi Nr 532 Noteikumu par rūpniecisko avāriju riska novērtēšanas kārtību un riska samazināšanas pasākumiem.
29.
Valsts civilās aizsardzības plans.
30.
IeM informatīvais ziņojums ,,Par Latvijas risku novērtējuma kopsavilkumu’’.
31.
Ministru kabineta 2008. gada 5. augusta instrukcija Nr.12 ,,Instrukcija par atbildīgo institūciju rīcību nezināmas izcelsmes vielas vai priekšmeta atrašanas gadījumā, ja ir aizdomas, ka tas satur sprādzienbīstamas, radioaktīvas, bīstamas ķīmiskas vai bioloģiskas vielas, kā arī, ja konstatētas terora akta pazīmes’’.
32.
MK 17.07.2020 noteikumi Nr. 445 “Kārtība, kādā iestādes ievieto informāciju internetā”.
33.
Krīzes vadības padomes nolikums. MK noteikumi Nr.42. Latvijas Vēstnesis, 11, 20.01.2011.
34.
Ministru kabineta 2016. gada 6. septembra noteikumi Nr. 591 «Kārtība, kādā Valsts drošības dienests nodrošina aizsargājamo personu aizsardzību (apsardzi)».
Other Information Sources
1.
Autoru kolektīvs. „Juridisko terminu vārdnīca”, Nordik Rīga 1998.
2.
Tiesībsargs aicina uzlabot valsts iestāžu komunikāciju ar sabiedrību Covid-19 krīzes laikā. 2020.
3.
Personīgā drošība policijas dienestā - VFR Ziemeļreinas-Vestfāles Iekšlietu ministrijas izdevums, Rīga, LPA, 1998., -61.lpp.
4.
Lehtonens J, Siliņa R., Ābelniece B. Riska un krīze komunikācija. - Rīga: SIA Biznesa Augstskola Turība, 2011.
5.
Ph.D. Karina Palkova “Stratēģiskā komunikācija: tiesiskās problēmas COVID-19”, Rīgas Stradiņa universitāte, 2020.
6.
Remsbergs Č. „Policijas taktika bīstamās situācijās” VI.
7.
Remsbergs Č. „Policijas taktika bīstamās situācijās” I I I.
8.
Coombs W. T. Ongoing crisis communication : Planning, Managing, and Responding / 5th ed. -SAGE Publications, Inc; 2021.
9.
Heath RL., O’Hair H.D., Handbook of Risk and Crisis Communication.- Routledge; 1st ed., 2008.
10.
”Saskarsme ar cietušajiem. Studenta rokasgrāmata” Sorosa fonds – Latvija, 2000.