Basics of Business

Title	% from total grade	Grade
1. Individual work	-	-
Independent preliminary preparation on the relevant topic using e-study materials, recommended literature and Internet resources, with subsequent evaluation and practical application in classes.
2. Solo work in practice – Business fundamentals	25.00% from total grade	10 points
3. Record keeping and financial accounting - 20%	20.00% from total grade	10 points
Records and financial records
4. Ethics and professional communication	20.00% from total grade	10 points
5. Healthcare organisation 10%	10.00% from total grade	10 points

Title	% from total grade	Grade
1. Examination	-	10 points
Cumulative assessment. Independent work on topics in practical classes – Business Basics – 25%, Record Keeping and Financial Accounting – 20%, Ethics and Professional Communication – 20%; Healthcare Organization – 10%; Project preparation and management, presentation, problem solving – assessment 25%.
2. Preparation and management of projects	25.00% from total grade	10 points

Basic concepts of economics and business.

Economic policy. Economic system of Latvia. The role of entrepreneurship in the development of the national economy. Nature and functions of business.

Business forms. Commercial law, legal aspects. Business registration.

Business forms. Commercial law, legal aspects. Business registration.

Nature of leadership, decision-making, leadership functions, levels and styles. The influence of the internal and external environment on business.

Nature of leadership, decision-making, leadership functions, levels and styles. The influence of the internal and external environment on business.

Content of the business plan, its development. Product or service description. Analysis of the market situation and competitors. Developing a marketing plan. Description of required technical and human resources.

Content of the business plan, its development. Product or service description. Analysis of the market situation and competitors. Developing a marketing plan. Description of required technical and human resources.

Content of the business plan, its development. Business plan presentation.

Introduction to record keeping. Record keeping terms. Regulations.

Legal force of documents. Development of documents, design.

Document circulation, archiving, storage.

Ethics - the philosophical study of morality and virtue

Basic Principles of Professional Conduct

Application of the basic principles of professional ethics in the practice of massage therapy

Ethical dilemmas

The concept of contact. Professional communication and its differences from everyday communication. Perception, its types. Information exchange. Cooperation and interaction. Verbal and non-verbal communication. The role of emotions in communication. Empathy, sympathy, antipathy in communication.

Key skills for attention, listening and action. Active listening skills.

Key skills for attention, listening and action. Active listening skills.

Conflict. Signs, meaning and options for conflict resolution. Conflict situations in professional activity, their types. Effective response in conflict situations.

Principles of healthcare organization management. Main international healthcare models, including those in Latvia. Legal basis of healthcare organizations.

Healthcare policy planning documents in Latvia. Documents regulating the professional activities of massage therapists.

Personal planning in healthcare. Decision-making process and methods. Alternative decision-making.

External control of healthcare organizations. Quality management: characteristics, levels.

Documents regulating the professional activities of massage therapists.

Cooperation and interaction. Verbal and nonverbal communication. The role of emotions in communication.

Establishing and maintaining contact with clients/patients Active listening skills. Communication in healthcare.

Effective response in conflict situations.

The importance of personality resources in burnout prevention.

Content of the business plan, its development. Business plan presentation.

Project development and management. Analysis of the environmental situation, justification and relevance of the project.

Organization of accounting work, regulatory documents. Accounting for long-term investments. Inventory of current assets. Equity accounting, changes.

Organization of accounting work, regulatory documents. Accounting for long-term investments. Inventory of current assets. Equity accounting, changes.

Organization of accounting work, regulatory documents. Accounting for long-term investments. Inventory of current assets. Equity accounting, changes.

Inventory accounting, creation criteria. Classification and accounting of creditors. Recognition of income and expenses. Balance sheet and income statement.

Project documentation. Application preparation, forms.

Project staff. Work organization, project team formation, delegation of authority.

Types of objectives and their description. Project tasks.

Financial basis of the project, resource assessment. SWOT analysis.

Project time and personnel planning. Ensuring publicity. Expected results and project evaluation.

Project team personnel planning documents.

SWOT analysis, risks. Internal control of the project.

Formulation of expected project results and evaluation criteria.

Healthcare-related business opportunities and relevant regulatory documents.