Veidlapa Nr. M-3 (8)
Study Course Description
Communication Psychology and Negotiation and Professional Relationship Building Skills
Course Code
JF_426
Branch of Science
Psychology
ECTS
3.00
Target Audience
Civil and Military Defense; Juridical Science
LQF
Level 7
Study Type And Form
Full-Time; Part-Time
Study Course Implementer
Course Supervisor
Sandra Mihailova
Structure Unit Manager
Ieva Puzo
Structural Unit
Faculty of Social Sciences
Contacts
Dzirciema street 16, Rīga, szf@rsu.lv
About Study Course
Objective
To offer students the opportunity to gain an understanding of communication psychology and to acquire the skills of negotiation and professional relationship building, with a special focus on questioning and listening skills, to promote an understanding of the impact of their personality on professional relationship building.
Preliminary Knowledge
Basic of psychology
Learning Outcomes
Knowledge
1.Knows the terms used in Communication Psychology, understands the essence of communication, factors influencing communication, understands the importance of social skills in communication with individuals, groups and teams of professionals.
Skills
1.In practice, social skills are used and communication skills are applied in cooperation with colleagues; distinguishes between effective and ineffective listening; have skills in self-reflection and managing one's emotional state.
Competences
1.Apply self-reflection and social skills when working independently or as a group/team. Able to evaluate the impact of one's exposure on others, have the skills to manage effective communication and resolve conflict situations.
Assessment
Individual work
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
-
|
-
|
|
Independently read the indicated literature and prepare homework.
|
||
Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Examination |
-
|
-
|
|
2.
Examination |
-
|
-
|
|
Attendance of lectures and seminars
Active participation in seminars
Timeliness of homework submission and quality of work
Exam evaluation
|
||
Study Course Theme Plan
FULL-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The essence and diversity of communication
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Social perception. Psychological defense mechanisms
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Social perception. Psychological defense mechanisms
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Emotion regulation skills
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication. Effective negotiation management
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication. Effective negotiation management
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Asking questions and listening. Argumentation
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Interaction
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Simulation games about professional relationships
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflictology and mediation
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflictology and mediation
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Choosing an effective conflict resolution strategy
|
Total ECTS (Creditpoints):
3.00
Contact hours:
24 Academic Hours
Final Examination:
Exam (Written)
PART-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication. Effective negotiation management
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Interaction
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflictology and mediation
|
Total ECTS (Creditpoints):
3.00
Contact hours:
10 Academic Hours
Final Examination:
Exam (Written)
Bibliography
Required Reading
1.
Bolis, J., Zīle, G. (2015) Mediācija un sarunas. Juridiskās koledžas apgāds.
2.
Skutele, D. (2007) Saskarsme. Rīga: Uzņēmējdarbības un menedžmenta akadēmija. (akceptējams izdevums)
3.
Leiendekers, A. (2016) Konfliktu vadība.
4.
Parson, V. (2012) Study and Communication Skills for Psychology. Oxford: OUP Oxford. (akceptējams izdevums)
5.
The handbook of intergroup communication / edited by Howard Giles. (2012.). International advisory board, Cynthia Gallois ... [et al.]. New York: Routledge. (akceptējams izdevums)
6.
The Social Psychology of Communication, Derek Hook, Bradley Franks, Martin W. Bauer eds. EBSCOhost
7.
Ārvalstu studentiem/For international students
8.
Parson, V. (2012) Study and Communication Skills for Psychology. Oxford: OUP Oxford. (akceptējams izdevums)
9.
The handbook of intergroup communication / edited by Howard Giles. (2012.). International advisory board, Cynthia Gallois ... [et al.]. New York: Routledge. (akceptējams izdevums)
10.
The Social Psychology of Communication, Derek Hook, Bradley Franks, Martin W. Bauer eds. EBSCOhost
Additional Reading
1.
Landmane, D., Rinkevics, A., Eināt, K. (2013) Policista rokasgrāmata darbā ar cietušajiem. Rīga: Valsts policija.
2.
Матьяш, О. И., Погольша, В. М., Казаринова, Н. В, Биби, С. А., Зарицкая, Ж. В. (2011) Межличностная коммуникация. СПб: Речь.
3.
Korels, V. (2007) Kā izprast cilvēkus un pareizi izturēties pret tiem.
4.
Fišers, R., Ūrijs, V., Petons, B. (2002) Prasme vienoties: kā sasniegt vēlamo. Rīga: Jāņa Rozes apgāds. 199.lpp.
5.
Hodžsone, Dž. (2001) Līdzvērtīgs sarunu partneris. Biznesa augstskola Turība. 256.lpp.
6.
Alisons, Dž., Bleiks, R., Karvers, T. u.c. (2007) Sarunu un konfliktu risināšana. Lietišķās informācijas dienests. (akceptējams izdevums)
7.
Craiovan, P. M. (2016) Communication and conflict resolution in the working group. Romanian Journal of Experimental Applied Psychology. Special Issue, Vol. 7, p 302-306.
8.
The social psychology of communication. /edited by Derek Hook, Bradley Franks, Martin W. Bauer. (2011.). Houndmills, Basingstoke, Hampshire; New York: Palgrave Macmillan.
9.
Advanced Social Psychology: The State of the Science, Baumesiter, Roy F. EBSCOhost vai Ebook Central
10.
Kapardis A. (2010) Psychology and Law: a critical introduction, EBSCOhost
11.
Ārvalstu studentiem/For international students
12.
Craiovan, P. M. (2016) Communication and conflict resolution in the working group. Romanian Journal of Experimental Applied Psychology. Special Issue, Vol. 7, p 302-306.
13.
The social psychology of communication. /edited by Derek Hook, Bradley Franks, Martin W. Bauer. (2011.). Houndmills, Basingstoke, Hampshire; New York: Palgrave Macmillan.
14.
Advanced Social Psychology: The State of the Science, Baumesiter, Roy F. EBSCOhost vai Ebook Central
15.
Kapardis A. (2010) Psychology and Law: a critical introduction, EBSCOhost