Veidlapa Nr. M-3 (8)
Study Course Description

Cross-Cultural Mediation in Social Work

Main Study Course Information

Course Code
LUSDK_256
Branch of Science
Social Politics and Organisation of Social Work; Sociology and social work
ECTS
6.00
Target Audience
Social Welfare and Social Work
LQF
Level 7
Study Type And Form
Full-Time

Study Course Implementer

Course Supervisor
Structure Unit Manager
Structural Unit
Department of Rehabilitation
Contacts

Riga, 26a Anniņmuižas boulevard, socdk@rsu.lv, +371 67061575

About Study Course

Objective

To provide knowledge and skills of cross-cultural mediation and ability to apply it for conflict resolutions in various social environments: family, workplace, community etc. focusing on the child's interests.

Preliminary Knowledge

None

Learning Outcomes

Knowledge

1.Will be able to recognize the features of conflict escalation and de-escalation. Will be able to perceive and use the mediation as a tool of conflict resolution.

Skills

1.Will be able to elaborate different techniques of mediation in order to resolve the conflict constructively.

Competences

1.Will be able to understand the role of culture in conflict management and mediation. Will be able to elaborate culturally appropriate conflict communication management and mediation techniques leading to constructive conflict resolution.

Assessment

Individual work

Title
% from total grade
Grade
1.

Individual work

-
-
Studying the literature; case analysis.

Examination

Title
% from total grade
Grade
1.

Examination

-
-
Tasks in seminars – Case(s) analysis in accordance to discussed criteria – 25% Simulation of mediation – Playing the role of a party and mediator: the performance is to be assessed in accordance to discussed criteria – 25% Examination – Correct answers to theoretical questions about constructive conflict resolution and mediation – 50%

Study Course Theme Plan

FULL-TIME
Part 1
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Introduction
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Introduction
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Conflict interaction, managing conflict
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Conflict interaction, managing conflict
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Conflict interaction, managing conflict
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Conflict interaction, managing conflict
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Conflict interaction, managing conflict
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Mediation as relational approach to conflict intervention
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Mediation as relational approach to conflict intervention
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Mediation as relational approach to conflict intervention
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Mediation as relational approach to conflict intervention
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Mediation as relational approach to conflict intervention
  1. Lecture

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

The wheel of culture
  1. Lecture

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

The wheel of culture
  1. Class/Seminar

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

The wheel of culture
  1. Class/Seminar

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

The wheel of culture
  1. Class/Seminar

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

The wheel of culture
  1. Lecture

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

Cross-cultural mediation
  1. Lecture

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

Cross-cultural mediation
  1. Class/Seminar

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

Cross-cultural mediation
  1. Class/Seminar

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

Cross-cultural mediation
  1. Class/Seminar

Modality
Location
Contact hours
Off site
E-Studies platform
2

Topics

Cross-cultural mediation
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Exam
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Exam
Total ECTS (Creditpoints):
6.00
Contact hours:
48 Academic Hours
Final Examination:
Exam (Written)

Bibliography

Required Reading

1.

Goldberg, S.B.; Brett, J., M.; Blohorn-Brenneur, B., and Rogers, N. (2017). How Mediation Works: Theory, Research, and Practice.Bingley: Emeald Publishing Limited

2.

Moore Ch. W.; and Woodrow, Peter, J. (2010). Handbook of Global and Multicultural Megortiation. San Francisco, CA: Jossey-Bass

3.

Folger, J. P., Poole, M.S.; Stutman, R. K. (2009). Working Through Conflict. Boston: Pearson Education, Inc.

4.

Pulaczewska, H., Lewandowska-Tomaszczyk, B. (2010). Intercultural Europe: Arenas of Difference, Communication and Mediation. Stuttgart: ibidem.

5.

Davidheiser, Mark. "Mediation and Multiculturalism: Domestic and International Challenges." Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. Posted: January 2005. Available from: http://www.beyondintractability.org/essay/mediation-multiculturalism

6.

Kymlicka, W. (2016). Defending diversity in an era of populism: Multiculturalism and interculturalism compared. In N. Meer, T. Modood, & R. Zapata-Barrero (Eds.), Multiculturalism and interculturalism. Debating the dividing lines, (pp. 158–177). Edinburgh: Edinburgh University Press.

7.

Patten, A. (2014). Equal recognition. The moral foundations of minority rights. Princeton: Princeton University Press.

Additional Reading

1.

Furlong, G.T. (2005). The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict. Ont: Wiley.

2.

Berit Albrecht (2010). Multicultural Challenges for Restorative Justice: Mediators' Experiences from Norway and Finland, Journal of Scandinavian Studies in Criminology and Crime Prevention, 11:1, 3-24.

3.

Levrau, F., Loobuyck, P. (2018). Introduction: mapping the multiculturalism-interculturalism debate. CMS 6, 13. Available from: https://doi.org/10.1186/s40878-018-0080-8