Veidlapa Nr. M-3 (8)
Study Course Description

Human resources strategy

Main Study Course Information

Course Code
SZF_170
Branch of Science
Other social sciences
ECTS
3.00
Target Audience
Business Management; Management Science
LQF
Level 7
Study Type And Form
Full-Time

Study Course Implementer

Course Supervisor
Structure Unit Manager
Structural Unit
Faculty of Social Sciences
Contacts

linda.alksne@rsu.lv

About Study Course

Objective

The course focuses on a man-centred approach, helping managers build and maintain positive relationships with employees in the digital environment. Students will learn how to use technology to better understand and support employees’ individual needs, engagement and wellbeing. The course emphasizes emotional intelligence, empathetic leadership and staff development in building a digitally oriented but people-respecting work culture. The goal is to introduce the leaders to tools and strategies that help build a harmonious and motivated team, taking into account the peculiarities of the generations and human types. After completing the course, managers will be able to evaluate their employees according to different characteristics. The course will consist of experience stories and company guest lectures.

Preliminary Knowledge

Basic knowledge of human resource management processes such as selection, motivation, employee development and performance evaluation, as well as an understanding of the structure of organizations and the distribution of roles in teams is required. Knowledge of leadership principles and different leadership styles and a basic knowledge of emotional intelligence and empathy in the role of a leader are desirable. An idea of today's digital tools and systems (e.g., HRIS, employee survey platforms, workforce analytics) and a willingness to learn about new technology solutions in human resource management are required. Ability to work in a team and communicate effectively in the digital environment.

Learning Outcomes

Knowledge

1.Students will recognise and explain the principles of effective internal communication and the organisation’s cultural building processes, as well as analyse and adapt personnel management strategies in line with the organisation’s objectives.

Individual work and tests

Test for visiting guest lectures

2.Students will explain and evaluate the role of technology and developments in talent management, apply technology to improving employee efficiency, and analyze creative and innovation management techniques within organizations.

Individual work and tests

Test for visiting guest lectures

3.Students will understand and apply workplace culture-building principles that promote employee wellbeing and engagement.

Individual work and tests

Test for visiting guest lectures

4.Students will analyse different personality types and their impact on team dynamics and collaboration, as well as compare and assess the characteristics of different generations, their impact on work style and motivation.

Individual work and tests

Test for visiting guest lectures

5.Students will learn and apply mentoring techniques, assessing their impact on leaders’ development within the organization.

Individual work and tests

Test for visiting guest lectures

6.Students will gain an idea and analyse the challenges of technology deployment in the public sector, as well as develop possible solutions to overcome them.

Individual work and tests

Defence of independent work Test for visiting guest lectures

Skills

1.Student is able to apply and analyse theoretical knowledge, methods and problem solving skills in order to perform research activity independently within the course.

Individual work and tests

Examination Defence of independent work

2.Able to independently assess and improve their competences and specialisation, take responsibility, analyse the results of the work of the staff group and adapt or modify work, research or further learning approaches in difficult and unpredictable circumstances, using new techniques creatively.

Individual work and tests

Examination Defence of independent work

3.Is able to analyze an employee’s profile using different criteria and approaches learned during the course.

Individual work and tests

Examination

4.Knows how to recognize different types of people in your team and redirect them to the appropriate task to achieve the best result.

Individual work and tests

Examination

5.Knows how to use and integrate digital tools into teamwork and build an environment that encourages innovation and employee engagement.

Individual work and tests

Examination

6.Able to build and maintain a positive, supportive and motivating work environment based on acquired skills in personnel management.

Individual work and tests

Examination

7.Is able to develop mentor-manager relationships that promote professional development by applying the acquired knowledge to mentoring approaches.

Individual work and tests

Examination

Competences

1.Able to integrate knowledge from a wide range of areas, such as personnel management, selection and mentoring, tailored to specific situations within the organisation to make informed decisions.

Individual work and tests

Examination

2.Able to operate and make decisions in complex and changing circumstances related to technological change through flexible approaches and solutions.

Individual work and tests

Examination

3.Able to use and integrate digital tools and technologies in personnel selection, job process management, and team management, optimizing organization performance.

Individual work and tests

Examination

4.Able to plan, adapt and evaluate personnel management strategies, aligning them with the organisation’s long-term objectives and responding to external and internal challenges.

Individual work and tests

Examination

5.Able to analyse and apply knowledge of generational differences by adapting approaches to motivation and employee engagement in order to promote effective cooperation between employees of different ages.

Individual work and tests

Examination

Assessment

Individual work

Title
% from total grade
Grade
1.

Individual work

60.00% from total grade
10 points

Throughout the course, students must conduct research at their workplace. They should be able to identify personality types and generational characteristics in their employees, or conversely, recognize traits that are atypical for a specific generation. Students are expected to independently explore their workplace's recruitment procedures. They should document the digital tools already in use and test the tools introduced during the course. Additionally, they must assess their team's readiness for technology implementation, evaluate potential risks, and prepare a presentation on the process of introducing a specific innovation in their workplace. The research on their workplace must be conducted throughout the semester and presented to the group at the end of the semester, along with a plan for the proposed innovation.

Examination

Title
% from total grade
Grade
1.

Examination

50.00% from total grade
10 points

Overall, the student’s ability to combine theoretical knowledge with practical experience, perform critical analysis and develop solutions that meet the needs of the real working environment will be assessed. 20% of the final grade will be composed of the depth and accuracy of the analysis. Ability to identify human types and generational peculiarities or atypical traits in specific employees, as well as critical thinking when analyzing observations. 20% of the grade will be determined by research into recruitment procedures and digital tools and an assessment of technology deployment - accurately assessing team readiness and potential risks and being able to identify challenges and offer appropriate solutions. 20% of the grade will be composed of reflective assessment and applicability. Ability to analyse the acquired experience and link it to the application of theoretical knowledge, as well as practical applicability of proposals to improve the workplace.

2.

Defence of independent work

20.00% from total grade
10 points

Preparing an upgrade implementation plan and presenting your presentation should be clear, structured, and well-founded. Reasoning and practicality of solutions will be assessed.

3.

Test for visiting guest lectures

20.00% from total grade
10 points

Students complete a self-assessment test after listening to guest lectures.

4.

Intermediate assessment of independent work

10.00% from total grade
10 points

The progress of the student’s independent work and compliance with the defined requirements will be assessed.

Study Course Theme Plan

FULL-TIME
Part 1
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Strategic approach to personnel management, organization development and communication.
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

AI-efficient employee
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Fostering innovation in employees
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

IT staff recruitment
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

The use of digital tools in recruitment
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

A different work environment
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Types of people
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Types of people
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Generational differences
  1. Lecture

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Generational differences
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Digital transformation in the municipality
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

Mentoring for managers
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

The best employer in Latvia – a story of experience
  1. Class/Seminar

Modality
Location
Contact hours
On site
Auditorium
2

Topics

The best employer in Latvia – a story of experience
Total ECTS (Creditpoints):
3.00
Contact hours:
28 Academic Hours
Final Examination:
Exam

Bibliography

Required Reading

1.

Budhwar, P., Chowdhury, S., Wood, G., Aguinis, H., Bamber, G. J., Beltran, J. R., … Varma, A. (2023). Human resource management in the age of generative artificial intelligence: Perspectives and research directions on ChatGPT. Human Resource Management Journal, 33(3), 606–659. https://doi.org/10.1111/1748-8583.12524Suitable for English stream

2.

Peiseniece, L. (2010). Cilvēkresursu vadīšanas novērtēšanas metodes un to pilnveidošanas virzieni Latvijas lielajos uzņēmumos [Promocijas darbs, Latvijas Universitāte, Ekonomikas un vadības fakultāte, Vadībzinību katedra]. Rīga.

3.

Zīlīte, L. (2013). Personāla vadība un socionika. SIA “Biznesa augstskola Turība”

4.

Dombrovska, L. R. (2009). Cilvēkresursu kapitāla vadība. Zvaigzne ABC.

5.

Ben Eubanks (2022) Artificial Intelligence for HR: Use AI to Support and Develop a Successful WorkforceSuitable for English stream

6.

Ergle, Daiga (2015). Fostering employee engagement through gamification. Management, letnik 10, številka 3, str. 219-234. URN:NBN:SI:DOC-JJ3Z7C8O from http://www.dlib.siSuitable for English stream

Additional Reading

1.

Twenge, J. M. (2023). Generations: The real differences between Gen Z, Millennials, Gen X, Boomers, and Silents—and what they mean for America's future. Atria Books.

2.

Covey, S. R. (2011). Efektīvu cilvēku 7 paradumi (E. Avotiņš, Trans.). Zvaigzne ABC. (Oriģināldarbs izdots 1989. gadā)Suitable for English stream

3.

Stenlijs, P. D., & Klintons, R. J. (2017). Mentorings: attiecības, kas veicina izaugsmi (Latvijas Kristīgais studentu fonds, Izdevējs). Latvijas Kristīgais studentu fonds. (Oriģināldarbs izdots 1992. gadā)

4.

he Role of HR in the Transforming Workplace. Challenges, Technology, and Future Directions (2024). Edited By Anamika Pandey, Simon Grima, Suruchi Pandey, Balamurugan BalusamySuitable for English stream

5.

Wellbeing for Sustainability in the Global Workplace (2019). Edited By Paola Ochoa, Maria-Teresa Lepeley, Peter EssensSuitable for English stream

6.

Workforce Readiness and the Future of Work (2019). Edited By Fred Oswald, Tara S. Behrend, Lori FosterSuitable for English stream

7.

Workplace Communication (2020). Edited By Leena Mikkola, Maarit ValoSuitable for English stream