Process Management in Health Care
Study Course Implementer
Dzirciema street 16, Rīga
About Study Course
Objective
The overall objective of this course is to provide the students with the fundamental knowledge on Process-Management, Modelling and Simulation in Health Care. It builds upon the corresponding modules “Data Analysis in Health Care” and “Economic Modelling in Health Care” with a special focus on modelling related to process-management in Health Care and the application of suitable techniques in health care settings to understand Processes, Process-Management and Efficiency of Health Care Services.
Preliminary Knowledge
Data Analysis in Health Care, Economic Modelling in Health Care, Health Economics, Health Management.
Learning Outcomes
Knowledge
1.Upon successful completion of the module´s course the students will: • get the basic knowledge of Process-Management and the relevance for Modelling and Simulation in Health Care; • be familiar with the theory of Process-Management; • be able to recognize and use the potential of Process-Management and Simulation techniques in Health Care Settings; • know the basic elements of Modelling and Simulation in Health Care; • be aware of the specificities of the operating environments of Health Care Institutions; • be able to describe Health Care System behavior and system change management.
Skills
1.The students will be able to: • understand possible areas of implementation of Process-Management, Modelling and Simulation in Health Care; • understand the economics of Health Care Institutions and how Process-Management, Modelling and Simulation might help to solve problems in Health Care Management; • apply Modelling and Simulation using Simulation Software, e.g. MedModel or Open-Source-Software; • analyze situations and recognize problems regarding health management and justify if and how techniques from Process Management might be useful to overcome these obstacles; • use of economic concepts in the analysis of health care management; • provide decision making support in Health Care.
Competences
1.Students will be able to: • recognize the potentials of Process-Management, Modelling and Simulation in Health Care; • identify and solve problems in Health Care using innovative Process-Management tools; • support economically sound decision-making in health care sector; • increase efficiency in health care service delivery.
Assessment
Individual work
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Title
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% from total grade
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Grade
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1.
Individual work |
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-
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• Independent acquisition of scientific literature on process management, modeling and simulation;
• Collection and analysis of information for development of individual and group tasks;
• Presentation of group and independent works in process management.
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Examination
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Title
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% from total grade
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Grade
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|---|---|---|
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1.
Examination |
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-
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• Activity during interactive lectures.
• Quality and terms of individual and group tasks.
• Accuracy and precision of written exam answers.
• Students will be evaluated 50% on written exam and 50% on class work and other tasks.
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Study Course Theme Plan
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Lecture
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Modality
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Location
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Contact hours
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On site
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Auditorium
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2
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Topics
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Processes in health care – definitions, terminology, characteristics
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Class/Seminar
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Modality
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Location
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Contact hours
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On site
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Auditorium
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2
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Topics
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Processes in health care – definitions, terminology, characteristics
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Class/Seminar
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Modality
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Location
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On site
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Auditorium
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2
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Topics
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Processes in health care – definitions, terminology, characteristics
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Lecture
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Modality
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Location
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Contact hours
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On site
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Auditorium
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2
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Topics
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Process management – definitions, terminology, concepts
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Lecture
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Modality
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Location
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Contact hours
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On site
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Auditorium
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2
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Topics
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Process management – definitions, terminology, concepts
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Modality
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On site
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Auditorium
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2
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Topics
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Process management – definitions, terminology, concepts
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On site
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Auditorium
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2
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Topics
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Process management – definitions, terminology, concepts
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Modality
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On site
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Auditorium
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Topics
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Data collection for simulation
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Contact hours
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On site
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Auditorium
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2
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Topics
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Data collection for simulation
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On site
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Computer room
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2
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Topics
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Data collection for simulation
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On site
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Computer room
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2
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Topics
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Data collection for simulation
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Contact hours
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On site
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Computer room
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2
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Topics
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Data collection for simulation
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Lecture
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Modality
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Location
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Contact hours
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On site
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Auditorium
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2
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Topics
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Application of modelling and simulation in health care
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On site
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Auditorium
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2
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Topics
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Application of modelling and simulation in health care
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On site
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Auditorium
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2
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Topics
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Application of modelling and simulation in health care
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Modality
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Contact hours
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On site
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Auditorium
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2
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Topics
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Application of modelling and simulation in health care
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Modality
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Location
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Contact hours
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On site
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Auditorium
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2
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Topics
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Application of modelling and simulation in health care
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Lecture
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Computer room
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2
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Topics
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Process simulation
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Modality
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Location
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Contact hours
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On site
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Computer room
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2
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Topics
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Process simulation
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On site
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Computer room
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2
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Topics
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Process simulation
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On site
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Computer room
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2
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Topics
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Process simulation
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On site
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Computer room
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2
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Topics
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Process simulation
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On site
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Computer room
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2
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Topics
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Process simulation
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On site
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Computer room
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2
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Topics
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Cost simulation
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On site
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Computer room
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2
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Topics
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Cost simulation
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On site
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Computer room
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2
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Cost simulation
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On site
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Computer room
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2
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Topics
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Cost simulation
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On site
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Computer room
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2
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Cost simulation
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2
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Topics
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Cost simulation
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On site
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Computer room
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2
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Topics
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OP simulation
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On site
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Computer room
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2
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OP simulation
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|---|---|---|
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On site
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Computer room
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2
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Topics
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OP simulation
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Modality
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Location
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|---|---|---|
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On site
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Computer room
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2
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Topics
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OP simulation
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Modality
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Location
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Contact hours
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On site
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Computer room
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2
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Topics
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OP simulation
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Contact hours
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|---|---|---|
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On site
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Computer room
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2
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Topics
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OP simulation
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Lecture
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On site
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Computer room
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2
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Topics
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Geographic modelling
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On site
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Computer room
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2
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Topics
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Geographic modelling
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On site
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Computer room
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2
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Topics
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Geographic modelling
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On site
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Computer room
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2
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Topics
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Geographic modelling
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On site
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Computer room
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2
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Topics
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Geographic modelling
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On site
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Computer room
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2
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Topics
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Geographic modelling
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Contact hours
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On site
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Computer room
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2
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Topics
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Geographic modelling
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Lecture
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Business simulation game
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Business simulation game
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On site
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2
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Topics
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Business simulation game
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On site
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Auditorium
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2
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Topics
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Business simulation game
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On site
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Auditorium
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2
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Topics
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Business simulation game
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Class/Seminar
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Contact hours
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On site
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Auditorium
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Topics
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Business simulation game
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Bibliography
Required Reading
Banks, J. (2014), Discrete-event system simulation. 5th ed. Prentice-Hall international series in industrial and systems engineering, Pearson Prentice Hall, Upper Saddle River, NJ.
Law, A. M. (2015), Simulation modeling and analysis, 5th ed., Boston.
Drummond M. (2015), Methods for the economic evaluation of health care programmes, Oxford university Press. Available from: ProQuest Ebook Central Academic Complete
Frederick S. H., Lieberman G. J. (2021), Introduction to Operations Research. McGraw-Hill: Boston MA.
Additional Reading
Brailsford, S.C., Harper, P.R., Patel, B., Pitt, M. (2009), “An analysis of the academic literature on simulation and modelling in health care.” J of Sim 3 (3):130-140.
Buttigieg, S.C., Dey, P.K., Gauci, D. (2016), “Business process management in health care: current challenges and future prospects.”, Innovation and Entrepreneurship in Health 2016:3 1-13
Cardoen, B., Demeulemeester, E., Beliën, J. (2010), “Operating room planning and scheduling: A literature review.” European journal of operational research 201 (3):921-932.
Other Information Sources
Winter Simulation Conference Archive. Available from: https://informs-sim.org/