Veidlapa Nr. M-3 (8)
Study Course Description
Organisation of Health Care
Course Code
MDAK_029
Branch of Science
Clinical medicine; Health care sciences and services
ECTS
3.00
Target Audience
Nursing Science
LQF
Level 6
Study Type And Form
Full-Time
Study Course Implementer
Course Supervisor
Eva Cela
Structure Unit Manager
Kristaps Circenis
Structural Unit
Department of Nursing and Obstetric Care
Contacts
Riga, 26a Anninmuizas boulevard, mdak@rsu.lv, +371 67061568
About Study Course
Objective
To promote knowledge on issues related to organisation, policy and funding of healthcare in Latvia and the world. To introduce students to theoretical assumptions and practical methods of management, their applications. To provide an understanding of the quality management system within the healthcare system.
Preliminary Knowledge
The concept of health, philosophy and medical ethics, introduction to evidence-based care.
Learning Outcomes
Knowledge
1.Upon successful completion of the course students will be able to define the healthcare policy, documents of Latvian healthcare policy. To define and explain the healthcare funding system in Latvia and other European countries. To define the organisational structure of healthcare in Latvia, healthcare levels. Will be able to describe the application of general management principles and differences in the national healthcare system. Will know electronic health information systems.
Skills
1.Upon successful completion of the study course, students will be able to assess the documents and requirements of the healthcare system of Latvia regarding nurse practice. Will be competent in the organisational structure and management of healthcare. Gain an understanding of basic IT electronic information systems in the health sector (Doctor's Office; e-Health).
Competences
1.Will be able to justify the boundaries of their own professional activity and the professional activity of other healthcare professionals in the context of healthcare policy and legislation; apply various healthcare policy documents and legislation to the situation of a specific patient/client; to analyse, evaluate, synthesize and develop recommendations on certain aspects of the healthcare system; to analyse the basic principles of quality management system.
Assessment
Individual work
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Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
-
|
-
|
|
Literature analysis. Discussions in small working groups, assessment of documents and situations and formulation of opinions, presentations on class topics.
In order to evaluate the quality of the study course as a whole, the student must fill out the study course evaluation questionnaire on the Student Portal.
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Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Examination |
-
|
-
|
|
2.
Examination |
-
|
-
|
|
Evaluation of the study course (summative/cumulative).
Presentation and Analysis (40%) and Theory Examination - Multiple-Choice Test - 3 (60%). Students who have missed classes (without a valid excuse) must additionally pass a self-assessment test. A 10-point grading system is used to assess students' knowledge and skills, and the criteria described in the RSU Study Regulations are applied in the evaluation process.
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Study Course Theme Plan
FULL-TIME
Part 1
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Seminar: Health Care Applications Developed; Practical Work: Training Programs for Nurses in Promoting Flexibility and Resilience.
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-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
Off site
|
E-Studies platform
|
2
|
Topics
|
Human Experience in Health Care. Person-Centered Health Care.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
Off site
|
E-Studies platform
|
2
|
Topics
|
Leadership, Management Styles, Decision-Making Process. Human Resource Management Principles in Health Care.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
Off site
|
E-Studies platform
|
2
|
Topics
|
Principles of Health Care Organization and Management. Key International and Latvian Health Policy Documents. Principles of Health and Health Care Financing Systems. Patient-Centered and Value-Based Health Care.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Quality Management in Health Care.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Digital Health. Electronic Information Systems in the Health Sector and Their Use.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Human Experience in Health Care. Person-Centered Health Care.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Staff Forecasting and Planning. Staff Motivation, Compensation Systems Design, and Performance Evaluation. Staff Recruitment.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
Off site
|
E-Studies platform
|
2
|
Topics
|
Effective Organization. Organization Strategy, Structure, Philosophy, and Culture
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Principles of Health Care Organization and Management. Key International and Latvian Health Policy Documents. Principles of Health and Health Care Financing Systems. Patient-Centered and Value-Based Health Care.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Digital Health. Electronic Information Systems in the Health Sector and Their Use.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Change Management, Problems and Solutions. Risk Management, Types of Risks and Analysis. Creating a Creative Organizational Environment.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
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Employee Onboarding/Mentoring, Professional Career Development. Staff Evaluation, Compensation in Health Care.
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-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
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Modern Technology Opportunities in Care Processes and Patient Education (medical technologies, telemedicine, etc., including medical device safety). Professional Development and Socialization of Nurses. The Role of Nurse Leaders in Health Care.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
erson-Centered Health Care; IHI Health Care Quality Improvement Tools and the "Potato Head" Game for Learning-by-Doing Methods; Practical Examples of Person-Centered Health Care.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
Off site
|
E-Studies platform
|
2
|
Topics
|
Organization Performance Management, Resource Management, and Error Analysis.
|
Total ECTS (Creditpoints):
3.00
Contact hours:
32 Academic Hours
Final Examination:
Exam
Bibliography
Required Reading
1.
Dažāda līmeņa vadītāju vadības kompetence ārstniecības iestādes darbības nodrošināšanā. I. Vaine, I. Āboliņa, U. Bušmeistere. 2020.
2.
Mozgis Dz. Ceļvedis veselības aprūpes vadībā. Nacionālais apgāds. 2008 (akceptējams izdevums)
3.
Wallace J. Hopp , William S. Lovejoy. Hospital Operations: Principles of High Efficiency Health Care (FT Press Operations Management) 1st Edition. 2018.
4.
Ārmstrongs M. Kā kļūt par izcilu menedžeri. Pārbaudīti paņēmieni un svarīgas prasmes no A līdz Z. Rīga: Zvaigzne ABC, 2008. 344 lpp. (akceptējams izdevums)
5.
Vitmors Dž. Koučings sasniegumiem. Koučinga un līderības principi un prakse. Rīga: Zvaigzne ABC, 2013. 230 lpp.
6.
Reņģe, V. Mūsdienu organizāciju psiholoģija. Rīga: Zvaigzne ABC, 2007. 215 lpp. (akceptējams izdevums)
7.
Dukāte I. Vadībzinības rokasgrāmata. R., Zvaigzne ABC, 2004. (akceptējams izdevums)
8.
Ārvalstu studentiem/For international students
9.
Wallace J. Hopp , William S. Lovejoy. Hospital Operations: Principles of High Efficiency Health Care (FT Press Operations Management) 1st Edition. 2018.
Additional Reading
1.
Wallace J. Hopp, William S. Lovejoy. Hospital Operations: Principles of High Efficiency Health Care. 2012
2.
Jay Arthur. Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcar. 2016.
3.
Clawson J., G. Level Three Leadership: Getting Below the Surface. Upper Saddle River: Pearson/Prentice Hall, 2016. p. 473
4.
Edeirs Dž. Līderība un motivācija. 50:50 likums un astoņi galvenie principi, kā motivēt citus. Rīga: Lietišķās informācijas dienests, 2007. 136 lpp.
5.
Yukl G. Leadership in Organizations. 6th edition. Upper Saddle River: Pearson Education/Prentice Hall, XVI, 2019. 542 p.
6.
Tafinders P. Intensīvais līdervadības kurss: pilnveido sevi sešos soļos! Rīga: Pētergailis, 2004. 156 lpp.
7.
Robbins Stephen P. Coulter Mary. Management. 8th edition. Upper Saddle River: Pearson Prentice Hall, 2007.
8.
Robbins, S.P. Fundamentals of Management. Essential Concepts and Applications / Stephen P. Robbins, David A. Decenzo. Pearson Education, Inc., Prentice Hall. 2020
9.
WHO Regional Office for Europe. Moder Health Care Delivery Systems, Care Coordination and the Role of Hospitals. Copenhagen: WHO ROE, 2012.
10.
Prasmīga pārmaiņu vadība. Ievads organizāciju terapijā. Izdevējs: Zvaigzne ABC
11.
Kehre M., Peronālmenedžments uzņēmumā. Biznesa augstskola “Turība”, Rīga , 2004.
12.
Kalve I. Apseglot pārmaiņu vējus. Rīga: Biznesa augstskola Turība, 2005. 296 lpp.
13.
Edeirs Dž. Kā izaudzēt līderus. Septiņi galvenie efektīvas līderības attīstības principi. Rīga: Lietišķās informācijas dienests, 2008. 186 lpp.
14.
Edeirs Dž. Nevis priekšnieki, bet līderi. Ceļš uz panākumiem līderībā. Rīga: Lietišķās informācijas dienests, 2008. 214 lpp.
15.
Reņģe V. Līderības fenomens Latvijā. Rīga: O.D.A., 2008. 285 lpp.
16.
Ārvalstu studentiem/For international students
17.
WHO Regional Office for Europe. Moder Health Care Delivery Systems, Care Coordination and the Role of Hospitals. Copenhagen: WHO ROE, 2012.
18.
Robbins, S.P. Fundamentals of Management. Essential Concepts and Applications / Stephen P. Robbins, David A. Decenzo. Pearson Education, Inc., Prentice Hall. 2020
19.
Yukl G. Leadership in Organizations. 6th edition. Upper Saddle River: Pearson Education/Prentice Hall, XVI, 2019. 542 p.
20.
Jay Arthur. Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcar. 2016.
21.
Quality Caring in Nursing and Health Systems, 4th Edition. Duffy, Joanne R., PhD, RN, FAAN
Other Information Sources
1.
International Organization for Standartization. Available from: www.iso.org
2.
European Foundation for Quality Management. Available from: www.efqm.org
3.
American Quality Management. Available from: www.americanquality.com
4.
European Organization for Quality. Available from: www.eoq.org
5.
Institute of Quality Assurance. Available from: www.iqa.org
6.
Latvijas Kvalitātes asociācija. Pieejams no: www.lka.lv
7.
Leadership and Organisation Development Journal. Emerald Journals.
8.
Ārvalstu studentiem/For international students
9.
European Organization for Quality. Available from: www.eoq.org
10.
American Quality Management. Available from: www.americanquality.com
11.
International Organization for Standartization. Available from: www.iso.org