Counselling and Problem-Solving Methods in Supervision
Study Course Implementer
Riga, 16 Dzirciema Street, vppk@rsu.lv, +37167061587
About Study Course
Objective
Preliminary Knowledge
Learning Outcomes
Knowledge
1.The student defines and describes problem solving and counselling methods and techniques in supervision, understands and explains differences in counselling and supervision. In systemics concepts describes interpersonal communication in different professional environments. Describes potential conflicts in supervision, describes their types, management options and basic principles of mediation. Explains conflict resolution strategies. Describes the human, social, cultural and environmental impact.
Skills
1.Practically demonstrates the micro-skills consulting model and techniques in different parts of the reflective circle. Methods for the supervision process are appropriately selected. Applies conflict resolution strategies in a training role-playing game. Uses professional terminology.
Competences
1.Uses appropriate problem and conflict resolution and counselling techniques, a micro-skills model and systematically describes interpersonal communication at different levels in practical assignments. Recognises his/her resources and limitations, is motivated to raise his/her competence, reflects on it.
Assessment
Individual work
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Title
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% from total grade
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Grade
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|---|---|---|
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1.
Individual work |
-
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-
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Read the sources and literature independently and prepare questions for discussion in lectures/classes. To develop a description of the micro-skills model with examples in different parts of the reflective circle in working groups. To prepare a description of two practical methods and, optionally, demonstrate one of the methods with the help of students from the study group.
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Examination
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Title
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% from total grade
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Grade
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|---|---|---|
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1.
Examination |
-
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-
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2.
Examination |
-
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-
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1) Active participation in lectures and classes, questions have been prepared for discussion about the indicated theoretical material – 25% of the assessment;
2) A case description prepared and presented in accordance with the requirements (group work) – 25% of the assessment;
3) A description of two practical methods (according to the given sample) is provided, optionally one of these methods is demonstrated, involving students of the study group – 50% of the assessment.
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Study Course Theme Plan
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Lecture
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Interpersonal communication. Impact of social and environmental factors on the group and the individual.
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-
Class/Seminar
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Supervision as a facilitator of interpersonal communication in different professional environments. Introduction to practical methods in supervision. Demonstration of the method.
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-
Lecture
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Counselling and supervision – common and different. Counselling micro skills model in supervision. Methods and techniques of counselling in supervision, their possibilities and limitations.
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-
Class/Seminar
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Directive and non-directive techniques. Active listening skills, open and closed questions, their context and purpose in counselling and supervision.
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-
Lecture
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Group counselling and supervision, individual counselling and supervision - a comparison from the supervisor's perspective in the context of using different methods.
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-
Class/Seminar
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Applying different counselling skills to supervision in different parts of the reflective circle.
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-
Lecture
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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The role of conflicts in the supervision process. Types of conflicts, ways of reacting to conflicts, possibilities of solving them in a supervision.
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-
Class/Seminar
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Interventions, methods and techniques for conflict resolution in supervision.
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-
Lecture
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Role and boundaries of a supervisor in conflict situations. Conflict management from a supervisor's perspective, basic principles of mediation and how to use them.
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-
Class/Seminar
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Interventions, methods and techniques for conflict resolution in a supervision.
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-
Lecture
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Conflict resolution and its impact on the quality of relationships in supervision. Conflict as a factor in development. Supervisor's personality and its influence in counselling and conflict resolution in supervision.
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-
Class/Seminar
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Modality
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Location
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Contact hours
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|---|---|---|
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On site
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Auditorium
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2
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Topics
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Demonstration of the method. Feedback.
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Bibliography
Required Reading
Ivey, A., Ivey, M., & Zalaquet, C. (2018). Intentional Interviewing & Counseling, Brooks/Cole: Cengage Learning.
Apine, E. (projekta vadītāja). (2007). Supervīzija sociālajā darbā. Supervizora rokasgrāmata. Rīga: Latvijas Universitāte.
Brigemane, H., Ēreta, K., Klītmanis, K. (2019). “Sistēmiskā konsultēšana piecās kārtās”. Rīga, Ziedu enerģija SIA,
Sudraba, V., Mārtinsone, K. (2019). Grupu psiholoģiskā konsultēšana un psihoterapija. Rīga, RSU
Thomas, F.N. (2015). Solution-focused Supervision. New York : Springer-Verlag.
Additional Reading
Bernar, J. M., & Goodyear, R. K. (2013). Fundamentals of Clinical Supervision. (5th ed.). Pearson Education Limited.
Bite, I., Mārtinsone, K., Sudraba V. (2016). Konsultēšanas un psihoterapijas teorija un prakse. Zvaigzne ABC, Rīga
Cox, E.,Bachkirova, T., & Clutterbuck, D.A. (Eds.).(2014). The complete handbook of coaching. Thousand Oaks, CA: SAGE Publications.