Veidlapa Nr. M-3 (8)
Study Course Description
Conflict Managment in Organisations and Labour Rights
Course Code
SBUEK_234
Branch of Science
Economics and Business; Law
ECTS
6.00
Target Audience
Business Management; Civil and Military Defense; Juridical Science; Management Science; Marketing and Advertising
LQF
Level 7
Study Type And Form
Full-Time; Part-Time
Study Course Implementer
Course Supervisor
Marta Urbāne
Structure Unit Manager
Ieva Puzo
Structural Unit
Faculty of Social Sciences
Contacts
Dzirciema street 16, Rīga, szf@rsu.lv
About Study Course
Objective
The aim of the study course is to develop an understanding of conflict management in organizations and practical conflict resolution skills, with a special focus on recent trends in labour law.
Preliminary Knowledge
Basic knowledge of business and law.
Learning Outcomes
Knowledge
1.Upon successful completion of the study course, students will be able to describe the ways, methods and strategies of modern conflict resolution, interpret the regulatory framework in labor law. Students will gain knowledge about business negotiations, the phases of the process, and business negotiations as a business process management in the company, as well as knowledge about types of business negotiations typical in business.
Skills
1.By successfully completing the study course, students will be able to find and use the most appropriate conflict resolution strategy, find solutions to labor law violations and apply regulatory framework. In addition, students will develop skills such as planning business negotiations, developing a strategy, including setting goals, identifying interests, identifying alternatives, raising agenda items, managing business negotiations, creating a discussion, overcoming dead ends, managing emotions in business negotiations, building contact in business negotiations , concluding a deal, recording results, forming a habit of self-reflection, for further improvement of business negotiation skills.
Competences
1.By successfully completing the study course, students are able to solve conflicts and legal problems related to labor law, including using the acquired knowledge in research and practical activities, as well as being able to effectively represent their (or the company's) interests in business negotiations, navigate the phases of the business negotiation process, and lead business negotiations as business process in the company, is able to maintain its position in business negotiations. Competence in business negotiations.
Assessment
Individual work
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
30.00% from total grade
|
10 points
|
|
Presentation of current labour rights problems |
||
|
2.
Negotiation and case analysis |
30.00% from total grade
|
10 points
|
|
Transactional negotiation and case analysis |
||
Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Theoretical aspects of labour law |
10.00% from total grade
|
10 points
|
|
2.
Exam |
30.00% from total grade
|
10 points
|
Study Course Theme Plan
FULL-TIME
Part 1
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion, solving ethical dilemmas in business negotiations
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Resolution of labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Resolution of labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Transaction negotiation process: phase model, setting goals, evaluating alternatives, obtaining information, creating an agenda, choosing a strategy
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The role of mediation in resolving labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The role of mediation in resolving labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflict management theory and practice
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Commercial transactions and the development of transaction negotiation theory, research directions
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Transaction negotiation process: phase model, setting goals, evaluating alternatives, obtaining information, creating an agenda, choosing a strategy
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion, solving ethical dilemmas in business negotiations
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflict management theory and practice
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion, solving ethical dilemmas in business negotiations
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Current problems of labor law
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Resolution of labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Preparation for negotiations. Psychological aspects in business negotiations, business negotiation styles
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Current problems of labor law
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Current problems of labor law
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Student presentations on the current problems of labor law
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
The role of mediation in resolving labor disputes
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Mock transaction negotiation
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Preparation for negotiations. Psychological aspects in business negotiations, business negotiation styles
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Preparation for negotiations. Psychological aspects in business negotiations, business negotiation styles
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
Exam
|
-
Test
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Study room
|
2
|
Topics
|
Exam
|
Total ECTS (Creditpoints):
6.00
Contact hours:
48 Academic Hours
Final Examination:
Exam (Written)
PART-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Current problems of labor law
|
|
Resolution of labor disputes
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Conflict management theory and practice
|
|
The role of mediation in resolving labor disputes
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Student presentations on the current problems of labor law
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Commercial transactions and the development of transaction negotiation theory, research directions
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Transaction negotiation process: phase model, setting goals, evaluating alternatives, obtaining information, creating an agenda, choosing a strategy
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Transaction negotiation process: phase model, setting goals, evaluating alternatives, obtaining information, creating an agenda, choosing a strategy
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Preparation for negotiations. Psychological aspects in business negotiations, business negotiation styles
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Preparation for negotiations. Psychological aspects in business negotiations, business negotiation styles
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Argumentation and persuasion, solving ethical dilemmas in business negotiations
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Mock transaction negotiation
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Exam
|
Total ECTS (Creditpoints):
6.00
Contact hours:
24 Academic Hours
Final Examination:
Exam (Written)
Bibliography
Required Reading
1.
Darba likuma komentāri. I.Liepiņas, K.Rācenājas, N.Preisas redakcijā. Rīgā: Latvijas Brīvo arodbiedrību savienība, 2020. 438.lpp. (latviešu plūsmai)
2.
Slaidiņa, V., Skultāne, I. Darba tiesības. Papildināts un pārstrādāts izdevums. Rīga: Apgāds Zvaigzne ABC, 2023, 288.lpp. (latviešu plūsmai)
3.
Darba likums/Labor lawSuitable for English stream
4.
Darba aizsardzības likums/Labor Protection LawSuitable for English stream
5.
Mediācijas likums/Mediation LawSuitable for English stream
6.
Latvijas Republikas Satversme/Constitution of the Republic of LatviaSuitable for English stream
Additional Reading
1.
Kārkliņa, A., Krēsliņš, Ē. Darba tiesību aktuālie problēmjautājumi//Jurista Vārds Nr. 12, 26.03.2019. (latviešu plūsmai)
2.
Raines, S.S. Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes. 2nd edition. Rowman & Littlefield Publishers, 2019, p.432Suitable for English stream
3.
Urbāne, M., Dovladbekova, I., Berķe-Berga, A. Legal Challenges of Teleworking in Latvia. Socrates, 2021, Nr.2 (20), p.58-66.Suitable for English stream
4.
Hategan, V. Communication perspectives in mediation and conflict resolution. International Journal of Communication. September 2020, Volume 10, Issue 3, p.303-308Suitable for English stream
5.
Eiropas cilvēka tiesību un pamatbrīvību aizsardzības konvencija/European Convention for the Protection of Human Rights and Fundamental FreedomsSuitable for English stream
6.
Schaerer, M. Power and negotiation: review of current evidence and future directions. Current Opinion in Psychology, Volume 33, 2020Suitable for English stream