Veidlapa Nr. M-3 (8)
Study Course Description
Negotiation and Professional Relationship-Building Skills
Course Code
LUSDK_208
Branch of Science
Media and communications
ECTS
3.00
Target Audience
Social Welfare and Social Work
LQF
Level 6
Study Type And Form
Full-Time; Part-Time
Study Course Implementer
Course Supervisor
Daina Vanaga
Structure Unit Manager
Liāna Deklava
Structural Unit
Department of Rehabilitation
Contacts
Riga, 26a Anninmuizas boulevard, socdk@rsu.lv, +371 67061575
About Study Course
Objective
To improve students’ knowledge and practical skills in the establishment of professional relationships and conversation in social work with different groups of clients. To build understanding of professional communication and art of reasoning to bypass client’s resistance.
To obtain knowledge of motivational interviewing, to create and develop skills for the use of motivational conversations in practice in work with clients. To identify key aspects in individual counselling and interaction with the group in the process of behavioural change. To promote students’ understanding of the basic principles of professional relationships. To provide students with the opportunity to promote communication management abilities and skills in practical training.
Preliminary Knowledge
Communication psychology; group psychology
Learning Outcomes
Knowledge
1.Students know the approaches of communication psychology and the possibilities of using them in leading a conversation. Understand the concepts of professional contact, reasoning, professional relationships and their specifics in the social care and social rehabilitation environment.
Skills
1.Students can reason their opinions, use communication techniques to lead a conversation, as well as listen professionally.
Competences
1.Students are competent to integrate guidelines for theoretical concepts of communication psychology into the practical process of conversation and establishment of professional relationships.
Assessment
Individual work
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Individual work |
-
|
-
|
|
Active participation in lectures and practical classes – 40%, preparation of a public speech (5 min) – 10%, preparation for a staged speech with a client in the auditorium – 10%, preparation of a report and a presentation – 40%.
|
||
Examination
|
Title
|
% from total grade
|
Grade
|
|---|---|---|
|
1.
Examination |
-
|
-
|
|
Implementation of a staged conversation with a client in the auditorium – 50%; report – 30% and presentation – 20%.
|
||
Study Course Theme Plan
FULL-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Behavioural change theory and process.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Behavioural change theory and process.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Description of change stages.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Description of change stages.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Motives and motivation, understanding and theoretical justification of concepts. External and internal motivation.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Motives and motivation, understanding and theoretical justification of concepts. External and internal motivation.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Method of motivational interview in professional communication.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Method of motivational interview in professional communication.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
History of a motivational interview. Definition, nature and content of motivational interview in work with different client groups.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
History of a motivational interview. Definition, nature and content of motivational interview in work with different client groups.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Description and principles of the basic approach of motivational interview in professional communication, counsellor’s attitudes.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Description and principles of the basic approach of motivational interview in professional communication, counsellor’s attitudes.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Description and principles of the basic approach of motivational interview in professional communication, counsellor’s attitudes.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Description and principles of the basic approach of motivational interview in professional communication, counsellor’s attitudes.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication techniques. Reflection in professional communication. Reasoning skills in work with client’s resistance.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication techniques. Reflection in professional communication. Reasoning skills in work with client’s resistance.
|
Total ECTS (Creditpoints):
3.00
Contact hours:
32 Academic Hours
Final Examination:
Exam (Written)
PART-TIME
Part 1
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Behavioural change theory and process.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Description of change stages.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Motives and motivation, understanding and theoretical justification of concepts. External and internal motivation.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Method of motivational interview in professional communication.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Method of motivational interview in professional communication.
|
-
Lecture
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
History of a motivational interview. Definition, nature and content of motivational interview in work with different client groups.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Description and principles of the basic approach of motivational interview in professional communication, counsellor’s attitudes.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Description and principles of the basic approach of motivational interview in professional communication, counsellor’s attitudes.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication techniques. Reflection in professional communication. Reasoning skills in work with client’s resistance.
|
-
Class/Seminar
|
Modality
|
Location
|
Contact hours
|
|---|---|---|
|
On site
|
Auditorium
|
2
|
Topics
|
Communication techniques. Reflection in professional communication. Reasoning skills in work with client’s resistance.
|
Total ECTS (Creditpoints):
3.00
Contact hours:
20 Academic Hours
Final Examination:
Exam (Written)
Bibliography
Required Reading
1.
Philip Heslop & Cathrun Meredith. SOCIAL WORK From Assessment to Intervention. SAGE Los Angeles / London / New Delhi / Singapore / Washington DC / Melbourne, 2019, 241 - 257 p
2.
E.Apine Vērtības sociālajā darbā ar sociālo gadījumu // Roga – Vailza, V., Ozola, I., & Aqpine, E., Sociālais darbs ar gadījumu. Prakse teorijā. Rīga, LM, 2021, 1. un 2.daļa, 2021.
Additional Reading
1.
Vidnere M., Nucho A.O. Intervēšanas prasme. Raka, Rīga, 2012
2.
Bolis J. Mediācija un sarunas . Juridiskā koledža. Rīga, 2015
3.
D.Goulmens Tava emocionālā inteliģence. Jumava, Rīgā. 2019
4.
Omārova S. Cilvēks runā ar cilvēku. – Rīga, Kamene, 2009
5.
Motivācijas intervija ar injicējamo narkotiku lietotājiem. Metodiskās rekomendācijas HIV/AIDS profilakses programmas sociālajiem darbiniekiem. International HIV/AIDS ALLIANCE, 2004., 106 lpp.
6.
Trotter, C. Working with Involuntary Clients. London: SAGE Publications, 2006
7.
William R.Miller, Stephen Rollnick. Motivational interviewing, Helping People Change. (3 rded), THE GUILFORD PRESS, New York London, 2013, 432 p
8.
Psihosociālais sociālais darbs sistēmiskajā pieejā. Rokasgrāmata. SIF. Nodibinājums „C modulis”, Jūrmala, Latvija, 2015
Other Information Sources
1.
Interneta resursi
2.
www.socialaisdarbs.blogspot.com